Part-Time Teller

First Horizon Bank; Johnson City (TN); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

Medical with wellness incentives

HSA with company match

Maternity and parental leave

Tuition reimbursement

401(k) with 6% match

Job summary

First Horizon Bank in Johnson City, TN seeks a cashier-teller to provide quality customer service in a retail banking environment. You will handle daily financial transactions, promote bank products, and help build long-term client relationships.

Role requires basic math and cash handling skills, attention to security guidelines, and a commitment to excellent service in an onsite setting. Opportunities for growth and sales referrals are available.

Qualifications

• High school diploma or GED required; 6 months cash handling or teller experience preferred.
• Knowledge of cash handling procedures and banking operations.
• Ability to work onsite and follow audit and security policies.

Responsibilities

• Handle a cash drawer and follow audit and security policies.
• Process deposits, withdrawals, transfers and loan payments.
• Process miscellaneous transactions (bonds, money orders, etc.).
• Assist in balancing and processing ATM transactions and entries.
• Assist with vault responsibilities and night/depository checks.
• Stay informed of operational updates to ensure compliance with guidelines.
• Deliver excellent client experiences and resolve issues promptly.
• Identify cross-selling opportunities and refer clients to the appropriate team.
• Promote bank products and services to enhance client relationships.

Skills

Cash handling

Customer service

Sales

Attention to detail

Education

High school diploma or GED

Tools

Microsoft Office Suite

10-key calculator

Coin counter

Job description

Job Description

Location

Onsite at the location listed in the job posting.

Summary

Provide quality, accurate and timely customer service involving daily processing of financial transactions in a retail banking environment.Often serving as the first point of contact to the client, may have responsibility for recommending bank products or referring clients to other areas of the Bank. Develop and retain long-term and profitable client relationships to maximize revenue growth.Responsible for maintaining high customer service and procedural standards.Provides fulfillment of retail banking products either through referral based leads, prospecting lists or self-sourcing. Monitors and maintains control of cash.

Essential Duties And Responsibilities

Operational efficiency

• Handle a cash drawer; ensuring proper control of cash drawer; follow all audit and security policies and procedures.
• Process deposits, withdrawals, transfers and loan payment transactions for customers.
• Process miscellaneous transactions (bonds, municipal coupons, money orders, etc.).
• Assist in daily balancing and processing of ATM(s), including the processing of all entries.
• Assist in the verification of deposits in the night and lobby depository.
• Assist with the dual control vault responsibilities.
• Stay informed of all operational updates and changes to ensure compliance with all current guidelines.

Client Experience

• Deliver excellent client experiences consistently and promptly resolve client issues effectively.
• Ensure an excellent overall client experience by assisting clients with select service needs.
• Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning.

Sales and service

• Identify cross selling opportunities and refer clients/prospects to the appropriate team.
• Promote bank products and services to further enhance client relationships.
• Compliance and risk management
• Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics.

Supervisory Responsibilities

Perform all other job related duties as assigned

No supervisory responsibilities

Qualifications

High school diploma or GED required and 6 months of cash handling or teller experience strongly preferred or equivalent combination of education and experience.

Computer And Office Equipment Skills

Microsoft Office Suite

In addition, 10-key calculator; coin counter

CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc)

Not necessary

As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements.

About Us

First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com.

Benefit Highlights

• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.