Part Time Teller

PNC; Gibsonia (Allegheny County); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player is seeking a Part Time Teller to join their team in Gibsonia, PA. This role emphasizes exceptional customer service and relationship building, allowing you to engage with customers and help them navigate their banking needs. You'll be responsible for processing transactions, educating clients on new technologies, and identifying opportunities for banking products. The company values inclusivity and offers a supportive environment where you can thrive. If you have a passion for customer service and want to make a difference in people's financial lives, this opportunity is perfect for you.

Benefits

Health Coverage

401(k)

Paid Time Off

Accommodations for Disabilities

Qualifications

• Knowledge of customer service and banking principles.
• Ability to leverage technology for customer interactions.

Responsibilities

• Deliver exceptional customer service and banking transactions.
• Educate customers on financial products and technology.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No prior experience required

Tools

Banking Software

Customer Relationship Management (CRM)

Job description

Join to apply for the Part Time Teller role at PNC

1 week ago Be among the first 25 applicants

Join to apply for the Part Time Teller role at PNC

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Part Time Teller within PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills. This position will be based in Gibsonia, PA at the Richland retail banking branch.

Job Responsibilities

1. Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
2. Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
3. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
4. Applies product and procedural knowledge to solve customer's problems.
5. Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.

Core Values and Expectations

• Customer Focused: Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk: Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities. Skills include accountability, banking, client loyalty, customer experience, identifying opportunities, leveraging technology, and proactive sales. Competencies include accuracy, attention to detail, addressing customer needs, digital awareness, effective communication, fraud prevention, managing priorities, problem solving, and understanding customer needs. No prior experience, degree, or certifications are required.

Benefits and Accommodations

PNC offers comprehensive benefits including health coverage, 401(k), paid time off, and more. Accommodations are available for applicants with disabilities. For assistance, contact [e-mail] or call 877-968-7762.

Equal Opportunity

PNC is an equal employment opportunity employer, committed to diversity and inclusion in the workplace.