Part Time Teller

Sound Credit Union; Federal Way (WA); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a forward-thinking credit union as a Part-Time Teller / Member Service Representative. This role is perfect for those who enjoy helping others and solving problems. You will be the first point of contact for members, assisting with transactions and inquiries while building lasting relationships. With opportunities for professional development and a supportive workplace culture, you’ll thrive in an inclusive environment. Enjoy competitive pay, a sign-on bonus, and a range of benefits that support your well-being and growth. If you're passionate about customer service, this is the ideal opportunity for you.

Benefits

100% employer paid medical and vision premiums

401k match up to 4%

60 hours of Paid Time Off (PTO)

25 hours of employer paid Work/Life Balance time

10 employer paid Federal Holidays

Annual bonus up to $1,000

Gym/lifestyle reimbursement

Incentives for multilingual speakers

Employee Assistance Program (EAP)

Free ORCA pass

Qualifications

• One-year experience in customer service required.
• Cash handling and retail sales experience preferred.

Responsibilities

• Assist members with financial transactions and inquiries.
• Build relationships and provide information on account status.

Skills

Customer Service

Cash Handling

Problem Solving

Relationship Building

Education

High School Diploma or equivalent

Job description

Job Details

Level: Entry

Job Location: Federal WayWA - Federal Way, WA

Position Type: Part Time

Education Level: High School Diploma or equivalent.

Salary Range: $20.00 - $25.00 Hourly

Travel Percentage: In Branch Full Time

Job Shift: M - F, Rotating 1/2 Day Sat (30-34 hrs)

Job Category: Banking

Description

**$1,500 Sign-On Bonus!**

Sound Credit Union is currently seeking a Part-Time Teller / Member Service Representative to join the team at ourFederal WayBranch. If you have a passion for helping others, possess a sense of curiosity, enjoy problem-solving, value building customer relationships, and are seeking a place that offers opportunities for professional development, then a position at Sound may be the perfect fit for you. We offer a unique Branch Progression Model that is designed to provide you with advancement in your role and an increase in your salary through on-the-job training and structured compensation increases.

Your Compensation:

Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered and provide room for growth over time. The target salary range for this position is $20.00 - $22.50 depending on previous experience and education. The full salary range is $20.00 – $25.00.

As a branch employee, you will also be eligible for a wide rangeof incentives tied to certain products and services, paid out quarterly. This plan rewards team members for exceeding production goals set by Credit Union Leadership. When a branch meets its quarterly goals and audit, we provide a monetary incentive to the team members.

This position is eligible for a $1,500 Sign-On Bonus. $500 of the Sign-On Bonus will be paid out on your first paycheck and $1,000 will be paid on the check following your 6-month anniversary.

Why Work with Us:

We stand by our purpose to support our members, employees, and communities through all waves of life. We pride ourselves on fostering a workplace that celebrates diversity and inclusivity, ensuring that every voice is heard and valued. Learn more about our company culture on our career's page!

Your Benefits:

• 100% employer paid premiums for medical and vision for yourself and more than 70% for dependent’s premiums.
• 401k match dollar for dollar up to 4% – plus an additional discretionary profit share.
• 60 hours of Paid Time Off (PTO) each year, with increases over tenure.
• Up to 25 hours of employer paid Work/Life Balance time, awarded annually.
• 10 employer paid Federal Holidays every year.
• Up to $1,000 or 3% annual salary equivalent annual bonus may be awarded when the Credit Union meets its goals, paid each November.
• Up to $50/month gym/lifestyle reimbursement.
• Incentives for multilingual speakers.
• Employee Assistance Program (EAP) and Virtual Behavioral & Mental Health Services.
• Free and/or discounted banking services and loans.
• Employee Charitable Matching Program.
• Free ORCA pass.

What You’ll Do:

Teller (Member Service Representative):

Responsibilities:

• As the first point of contact, you will assist our members with financial transactions, respond to inquiries, build relationships, and provide information on account status, balances, and loan details to deliver exceptional member service.

Requirements:

• One-year experience in a customer service position required. Cash handling and retail sales experience is preferred.
• High School Diploma or equivalent required.

In addition:

• Must be bondable.
• Employer sponsorship to secure or maintain employment authorization is not available.
• Notary and NMLS certifications are necessary for UA II level and higher and require US citizenship or permanent legal residency in order to be obtained as per WA State Law.

Our Hours:

To best serve our members, this position requires an in-person schedule. Shifts are typically Monday – Friday, 8:45AM – 5:15PM or 9:15AM – 5:45PM, with rotating Saturdays 8:45AM – 1:15PM, affording a day off during the week. This part-time position is 30-34 hours a week.

About Sound Credit Union…

Sound Credit Union was founded in 1940 and is one of Washington State’s largest credit unions. We have 26full-service branches located throughout the Puget Sound region. We live by our Guiding Principles of Make a Connection, Be a Champion, and Doing the Right Thing for our members, employees, and community. Visit our website at:https://www.soundcu.com/careers/ to apply.

The Future is in Our Hands…

Sound Credit Union is proud to be an Equal Opportunity employer that values and celebrates the unique perspectives and experiences each person brings to our team. We welcome talent from all walks of life and actively foster an inclusive workplace where every team member can thrive and belong.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, veteran status, disability, age or any other protected status. We believe our differences make us stronger and are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

Qualifications