Part-Time Technology Support Technician

McAllen Independent School District; McAllen (TX); On-site; USD 14,000 - 19,000; Part time

Job summary

McAllen Independent School District seeks a part-time Technology Support Technician to assist Alvarez and Jackson Elementary with 19 hours per week. The role focuses on device support, help desk tasks, and technology projects across district devices and applications.

Starting date is immediate. The position requires flexible hours, strong communication, and ability to troubleshoot Windows, Mac, printers, scanners, and mobile devices.

Qualifications

• High school diploma required; college coursework in CS preferred.
• COMPTIA certification preferred.
• Enrolled in CS or related field with 3+ college credits.
• GPA 2.5 or higher required.

Responsibilities

• Provide technical support for students, teachers and staff across devices and apps.
• Assist with district hardware, software and network issues promptly.
• Train users on proper guidance for devices and district applications.
• Troubleshoot hardware, software, networking and wireless issues.
• Maintain technology equipment inventory and collaborate with campuses.
• Support onsite and district remote help desk operations.
• Plan and deploy configurations for technology devices and projects.
• Assist with installation or updates of district technology.
• Follow customer service standards and contribute to a high-performing department.
• Perform other duties as assigned by supervisor.

Skills

Effective communication

Customer service

Problem solving

Time management

Research and troubleshooting

Education

High School diploma

COMPTIA certification (preferred)

CSC/CS-related college coursework (3+ credits)

GPA 2.5+

Tools

Windows OS

Mac OSX

Printers

Scanners

Mobile devices

Job description

Part-Time Technology Support Technician

McAllen Independent School District Dept of Technology - McAllen, Texas Open in Google Maps

Job ID: 5968138

Application Deadline: Oct 31, 2026 5:00 PM (Central Standard Time)

Posted: Oct 22, 2026 5:00 AM (UTC)

Starting Date: Immediately

Job Description

2 Positions Available

Alvarez Elementary School

Jackson Elementary School

PRIMARY PURPOSE:

The Intern-Technology Support Technician will provide all students, teachers, school leaders and departmental staff technical support on all technological devices with a focus on technology support, projects, implementation, integration of any technology support staff. The Intern-Technology Support Technician accomplishes this by providing technology support primarily through the onsite, district remote and help desk solutions and onsite. The Intern-Technology Support Technician will provide prompt response, resolve, research and technological support, support guidance for all district devices, endeavors, and initiatives. Intern-Technology Support Technician will resolve issues for all users quickly and with quality, identifying issues and developing permanent solutions to eliminate any obstacle. Specifically, the Intern-Technology Support Technician achieves technology, process, functionality with excellence throughout the district with emphasis in the following areas: of all technology devices, implementation projects, customer service, technology effectiveness, data risk management, data privacy education, and trusted learning environment management.

QUALIFICATIONS:

Education/Certification:

High School diploma, required

COMPTIA certification, preferred

Enrolled with a minimum of 3 credit hours at higher learning institution in Computer Science or related field, required

2.5 GPA or higher, required

Available to work 3-4 hours Monday through Friday for 19-hour week

Special Knowledge/Skills:

Ability to communicate effectively (verbal and written); ability to effectively assess, research, evaluate, logical decision making, effective planning skills, and implement, develop and deploy solutions; knowledge of technology devices and software applications; demonstrate an aptitude for comprehensive understanding and repairing of technology hardware and software; willing to work irregular hours during the week and weekends to execute technology projects and/or support users.

Experience:

Experience in technology, preferred

Experience with Windows (desktop all versions), Mac OSX (all versions), Network printers (all makes and models), Scanners (all makes and models), Mobile devices and their OS’s, preferred

Workdays/Hours: 226 / 3-4 hours Monday thru Friday - 19 hours week maximum

Pay Date: Biweekly

MAJOR RESPONSIBILITIES AND DUTIES/ESSENTIAL FUNCTIONS:

1. Provide excellent professional customer service and behavior to students, parents, staff and stakeholders in the areas of technology solutions, use and issue resolution.

2. Develop and train technology users on proper guidance on prompt support and the use of technology devices and district applications.

3. Troubleshoot hardware, software, networking and wireless issues with quality and speed.

4. Provides district hardware, software, application and support solutions, awareness, training for all district technology.

5. Collaborate with all district campuses, departments implement solutions; communicate effectively through all technological medias.

6. Understand all district software and hardware technology including but not limited to computers, tablets, mobile devices, and other hardware such as monitors, printers, scanners, casting devices, projectors, interactive boards, document cameras and any other district technology device.

7. Plan with all Technology levels to execute plans of action for effective and efficient support on all configuration and deployment of technology devices, and/or moves, of technology installations and of technology disposals.

8. Prepare and continuously update technology equipment inventory.

9. Work with Department of Technology to facilitate installation or updating of technology devices and specialized software.

10. Contribute to creating a cooperative, collaborative, high-performing, and solutions-oriented department.

11. Follow McAllen ISD customer service standards.

12. Perform other job duties as assigned by immediate supervisor (primary evaluator) in accordance with funding source guidelines.

SUPERVISORY RESPONSIBILITIES:

None

EQUIPMENT USED:

Computer workstations, mobile devices, security devices, laser printers, ink printers, Multifunction devices, communications equipment, network devices, test equipment, network tools, sheet scanners, software, scanner, and other related devices/equipment.

WORKING CONDITIONS:

Mental Demands: Ability to communicate effectively; maintain emotional control under stress; ability to handle several projects at the same time with frequent interruptions; interpret policy, procedures and data; coordinate district computer functions

Physical Demands/Environmental Factors: Occasional prolonged and irregular hours; ability to lift, carry and pull heavy equipment; ability to climb ladders to reach ceilings and roofs; stooping, kneeling, crouching, pulling; visual acuity; exposure to noise, vibration; work around machinery with moving parts

Position Type: Part-Time

Salary: $12 Per Hour

Job Categories:
Support Staff > Computer Support

Job Requirements

• Citizenship, residency or work visa required

Contact Information

• Domingo Ramos , Executive Director of Technology
• Dept of Technology
• Phone: [phone]
• Email: [e-mail]