Part-Time Team Lead - Retail Leader & Customer Champion

Clarks Outlet; Ponce (PR); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical & Dental

Sick Leave

Employee Discount

Retail Incentives

Job summary

Clarks Outlet is seeking a Part Time Team Lead in Puerto Rico to lead daily store operations, drive sales, and coach team members. The role emphasizes delivering strong customer service, organizing merchandise, and overseeing shipments in a fast-paced retail environment.

The ideal candidate will demonstrate leadership, upsell capabilities, and a commitment to Clarks brand standards while maintaining store appearance and loss-prevention policies. Join a global brand with local impact in Ponce.

Qualifications

• Retail leadership experience.
• Strong customer service and communication skills.
• Ability to coach and develop team members.
• Upsell and meet monthly sales plans.

Responsibilities

• Serve as the Manager on Duty for the store in the absence of the Store Manager and Assistant Manager
• Consistently deliver positive sales performance
• Organize the store merchandise and back stock and ensure proper placement of product
• Oversee the receipt of shipment and maintain a clean work environment
• Assist in training and coaching employees on all policies and procedures
• Practice impeccable customer service skills
• Upsell the customer on multiple pairs and accessories
• Exemplify the Clarks Brand
• Follow all policies and procedures related to loss prevention and shrinkage
• Create a comfortable work environment for all colleagues

Skills

Customer service

Sales

Team leadership

Job description

Clarks Outlet is seeking a Part Time Team Lead in Puerto Rico to lead daily store operations, drive sales, and coach team members. The role emphasizes delivering strong customer service, organizing merchandise, and overseeing shipments in a fast-paced retail environment.

The ideal candidate will demonstrate leadership, upsell capabilities, and a commitment to Clarks brand standards while maintaining store appearance and loss-prevention policies. Join a global brand with local impact in Ponce.