Part Time Taxi Starter

Transdev; Windsor Locks (CT); On-site; USD 22,000 - 31,000; Part time

Job summary

Transdev is hiring a Part-Time Airport Customer Service Associate to greet passengers, provide fare and destination information at curbside, and dispatch taxis in response to requests at the airport.

The position requires a high school diploma or GED, 2+ years of customer service experience, and strong interpersonal and verbal communication skills. Shift is 3:00 PM–11:00 PM, every other weekend and holidays; benefits are not included.

Qualifications

• High school diploma or GED required.
• Two years of customer service or basic office experience preferred.
• Proven interpersonal skills dealing with the public required.
• Pleasant telephone voice/manner required.
• Strong verbal communication and listening skills required.
• Ability to interact professionally and in a friendly manner with internal customers on all levels.

Responsibilities

• Greets each passenger and provides information at curbside at the airport.
• Dispatch taxicabs in response to requests and provide directions to customers.
• Maintain operation maps and relay requests to drivers via radio or telephone.
• Facilitate transactions including payments by credit cards, cash, vouchers, and coupons.
• Load/unload luggage and provide wheelchair assistance to customers.
• Ensure compliance with airport rules and Transdev procedures.
• Other duties as assigned.

Skills

Customer service

Interpersonal skills

Verbal communication

Professionalism

Education

High school diploma or GED

Job description

Transdev is proud to offer:

• Competitive compensation of $19.00 an hour

• Part Time Position; second shift 3 pm to 11 pm, every other weekend and holidays

• No benefits included

Key Responsibilities:

• Greets each passenger and provides information such as fare costs, average length of time to destination, etc. at curbside at the airport.

• Dispatch taxicabs in response to telephone requests for service or walkup service and provides customers with directions and answers to their general questions.

• Maintains operation maps, contacts drivers of assigned sector by radio or telephone to relay requests for service, and the log calls relayed to each driver and addresses of patrons.

• Facilitates transactions among all related parties to include overseeing the transaction type (credit cards, cash, vouchers, and coupons); making sure that the proper method of payment is assigned to each customer’s transaction.

• Loads and unloads luggage and other baggage for the customer.

• Provides wheelchair assistance to customers.

• Ensures compliance with all Airport rules and regulations and Transdev’s standard operating procedures.

• Other duties as assigned.

Qualifications:

• High school diploma or GED required

• Two years of customer service or basic office experience preferred

• Proven interpersonal skills dealing with the public required

• Pleasant telephone voice/manner

• Strong verbal communication and listening skills are required

• Ability to interact professionally and in a friendly manner with internal customers on all levels and be able to work well with diverse groups

• Ability to deal patiently and in a friendly manner with external customer problems and complaints and remain courteous when faced with difficult or angry customers

• Ability to work various shifts or flexible work schedules

• Ability to handle multiple tasks and work well under pressure

Physical Requirements:

The essential functions of this position require the ability to:

• 90% of work is accomplished indoors and in air conditioned or well-ventilated facilities

• 10% of work is accomplished outside in varying temperature, weather, and humidity conditions; most work is performed alone and in remote locations

• Frequently stands and walks; ability to stand for up to three hours; walk for long distances and on possible slipped ground or slippery and uneven surfaces; normal manual dexterity and eye-hand coordination; ability to assist passengers and lift or handle baggage weighing up to 50 lbs. without assistance; ability to bend, stoop, kneel, crawl, and crouch; and corrected hearing and vision to normal range; verbal communication

• Exposure to heavy traffic areas while performing the duties of the job

• Exposure to considerable amounts of dust, vehicle fumes and noise

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact [e-mail]

Drug-free workplace:

• Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).

• Successfully pass a pre-employment drug screen.

About Transdev:

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move everyday thank you to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

California applicants: Please Click Here for CA Employee Privacy Policy.

Job Category: Drivers

Job Type: Part Time

Req ID: 7313

Pay Group: ZYU

Cost Center: 853

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please Click Here for CA Employee Privacy Policy.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move everyday thank you to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.