Part Time Supervisor - Ridgedale

tcbrands; Minnetonka (MN); On-site; USD 25,000 - 28,000; Full time

Job summary

TravisMathew in Minnesota is seeking a Retail Store Supervisor to manage in-store sales and service, promote a sales culture, and drive KPI and profitability goals. You will lead on-floor interactions, connect with clients, and mentor part-time and seasonal staff.

The role requires deep product knowledge, strong communication, and the ability to collaborate with merchandising, CRM activities, and event coordination to reward repeat business. Weekend/evening shifts are common.

Qualifications

• Bachelor's degree in business or related field preferred.
• 1-3 years' experience in retail store management.
• 2 years' experience in a client services capacity.
• Strong written and verbal communication skills.
• Ability to mentor part-time and seasonal staff.

Responsibilities

• Manage in-store sales and service to meet KPIs and profitability.
• Lead on-floor sales and service focus to achieve goals.
• Build repeat client base and drive individual sales.
• Maintain knowledge of seasonal apparel, fit, fabric, and use.
• Assist with visual merchandising and store events to boost sales.
• Mentor part-time and seasonal client associates.

Skills

Customer service

Team leadership

Communication skills

Sales skills

Education

Bachelor's Degree in Business or related field

Tools

POS systems

Microsoft Office

CRM software

Back-office operations

Job description

TravisMathew is a premium apparel brand that exists because we seized an opportunity-and we're inviting you to take yours. Back in 2007, we saw there weren't many companies whose clothing bridged the gap between performance and lifestyle, so we created our own. Inspired by the sun, surf, and sand of Southern California, we became a leading innovator in lifestyle performance apparel by making clothes for real life-plus working with premium wholesalers, building a leading e-commerce business, and opening retail stores around the world. We invite you to join team TravisMathew.

JOB OVERVIEW

The Supervisor is responsible for managing and maintaining the in-store sales and service experience and promoting sales culture within the retail store to achieve or exceed sales, KPIs and profitability goals.

ROLES AND RESPONSIBILITIES

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in and assist with the creation of effective product and visual merchandising in the store to drive sales and create a positive customer experience that is easy to shop and outfit head to toe
• Participate in and assist with the creation of store event and CRM activities that are subliminal and focused to reward repeat business in a focused, efficient and approachable manner
• Be entrepreneurial in all aspects of retail from visual merchandising to sales generation to marketing and event coordination with big idea thinking
• Provide mentorship to part-time and seasonal client associates

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)

• Proficient in Microsoft Applications
• Proficient in point-of-sale (POS) systems
• Experience with back office operations management, visual merchandising and recruitment / training
• Strong written and verbal communication skills
• Ability to manage and mentor a team
• Ability to work effectively and collaboratively with cross-functional teams and stakeholders
• Ability to make decisions independently, or escalatem when applicable
• Ability to work non-traditional hours; weekends, evenings and holidays

EDUCATION AND EXPERIENCE

• Bachelor's Degree in Business or related field preferred
• 1-3 years' experience in retail store management
• 2 years' experience in a client services related capacity

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)

• Work is performed in a designated professional office workstation and environment.
• Extensive use of office equipment to include computer, calculator, copier, fax, and other business-related machines and software.

Hourly Rate

18.30 - 19.23 - 20.15 USD Hourly

Experience comes in many forms - skills are transferable, and passion goes a long way.

TravisMathew is an Equal Employment Opportunity