Part Time Supervisor,Levis, Seaport District, Boston

Levi Strauss & Co.; Boston, Northern (MA, KY); Sur place; USD 26 000 - 43 000; Temps partiel

Avantages offerts par ce poste

401K match

Paid volunteer hours

60% employee discount

Paid Family Leave

Résumé du poste

Levi Strauss & Co. in Boston, MA is seeking a part-time supervisor who will create a high-energy store experience by engaging customers and sharing knowledge with the team. You will model top service behaviors and coach associates to improve performance.

You will partner with the store manager on customer issues, assist with training, and help drive sales while ensuring policy compliance and smooth cash handling. This role supports flexible shifts and a collaborative culture.

Qualifications

• Experience in retail supervisory roles preferred.
• Proven ability to coach and train staff.
• Strong service orientation and conflict resolution skills.

Responsabilités

• Create a high-energy store experience by engaging customers and modeling service behaviors.
• Resolve consumer concerns promptly in line with policy and with customer satisfaction in mind; partner with store manager for escalations.
• Participate in training for new hires and current employees on LS&CO culture, product knowledge, service practices, loss prevention, and policies.
• Coach and set performance expectations with store management; deliver formal feedback.
• Efficient cash handling and merchandise operations (shipments, floor sets, markdowns, replenishment) following store policy.
• Supervise the store team in the absence of management and support flexible business strategies to meet goals.

Connaissances

Customer service

Supervising

Coaching

Training

Loss prevention

Cash handling

Formation

High School Diploma or GED

Description du poste

You're an original. So are we.We're a company of people who like to forge our own path. We invented the blue jean in 1873, and we reinvented khaki pants in 1986. We pioneered labor and environmental guidelines in manufacturing. And we work to build sustainability into everything we do. Our brands stand for freedom and self-expression around the world.Where we lead, others follow. For more than 160 years, we've used the strength of our brands to lead with our values and make an outsized impact on the world. We employ more than 15,000 people globally to support our great brands: Levi's, Dockers, Denizen and Signature by Levi Strauss & Co.TMSupervisor contribute as an integral member of the store management team by contributing to the successful implementation of strategies and operational excellence that ensure brand equity, customer satisfaction and financial growth.**About the Role*** Creates a high energy, compelling store experience by engaging consumers and modeling appropriate service behaviors to other associates, supervising and providing consistent coaching on sales training process in order to ensure the highest level of service and sales.* Proactively resolve consumer concerns in a manner consistent with company policy and with consumer satisfaction in mind. Partner with store manager on elevated consumer issues* Participates in training process for new hires and current employees on LS&CO culture, product knowledge, service practices, loss prevention, store policy and programs and other associate responsibilities.* Partner with store management to set expectations, coach and contribute to an environment that encourages engagement, retention and talent. Deliver formal performance feedback in partnership with store management* Efficient handling of all cash handling and merchandise operations such as shipment processing, floor set, markdown, and replenishment systems while maintaining standards. Perform store procedures in compliance with store policy.* Works with the Store Manager, and/or Associate Manager and Assistant Store Manager(s) to flex store business strategies and meet or exceed established store and individual sales and performance goals daily* Supervises store team in the absence of another member of management.* Comply with all Levi's Stores policy, procedure, and programs, able to follow directives of store management**About You*** Enjoy being busy and juggling multiple tasks, accomplishing multiple tasks in a fast-paced and deadline-oriented environment* You are a collaborative role model exhibiting behaviors aligned with company culture of inclusion and belonging.* Is self-starter with a growth mindset, enjoys learning new tools and adaptable to new initiatives* Progressive retail leadership experience and proven skills in supervising, coaching and training* Ability to work a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts* Ability to perform all essential job functions and able to lift up to 40 pounds. While performing the duties of the job the employee may be required to stand, walk, kneel, squat, crouch, bend, stoop, talk and hear. The employee is occasionally required to reach with hands and arms, to type, reach overhead, and climb ladders. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.* Must have reliable transportation* High school diploma or GED preferredWe put a lot of thought into our programs to provide you with a benefits package that matters. Whether it is for medical care, taking time off, improving your health or planning for retirement, we've got you covered. Here's a small snapshot:* 401K match: $1.25 for every $1.00 you contribute up to the first 6% of pay you save.* Five hours of paid volunteer time per month with nonprofit organizations* Product discount of 60% off regular-price merchandise* Paid Family Leave*Our policy is to provide equal opportunity to all persons without regard to race, color, creed, religion, national origin, citizenship, sex, age, sexual orientation, gender identity or gender expression, marital status, Vietnam era/disabled veteran status, physical or mental disability, or other protected classes prohibited by applicable law. Company policy prohibits harassment of applicants or employees on the basis of any protected classes. We have established a continuing Affirmative Action Program to assure equal employment opportunity in all its policy decisions affecting recruitment, selection, assignment, promotion, training, and all other terms and conditions of employment. ***Life-Enhancing Perks:***Full-Time Employees:***Unwind & Recharge:** 3 weeks of paid time off for the first year, growing to 4+ weeks thereafter.**Health & Wellness:** Immediate medical, dental, and vision coverage. Free Medical Premiums w/Live.*Full-Time & Part-Time Employees:***Make a Difference:** Paid volunteer hours & charity donation matching up to $2000/year.**Live in Levi's:** 50% employee discount.**Retire Sooner:** 125% match on your 401k, up to 6%! That's getting $1.25 for each $1 you put in. Free $$$.**Level Up:** Grow here, don’t just work somewhere. Explore advanced opportunities at Levi's, Dockers & Beyond Yoga.**LOCATION**Boston, MA, USA**FULL TIME/PART TIME**Part time**COMPENSATION**The pay range for this role is from the higher of the required minimum wage based on local, state, or federal requirements or $18.80 - $31.30 per hour, varying with experience and qualifications.**Current LS&Co Employees, apply via your Workday account.***Our policy is to provide equal opportunity to all persons without regard to race, color, creed, religion, national origin, citizenship, sex, age, sexual orientation, gender identity or gender expression, marital status, Vietnam era/disabled veteran status, physical or vmental disability, or other protected classes prohibited by applicable law. Company policy prohibits harassment or discrimination of applicants or employees on the basis of any protected classes. We have established a continuing Affirmative Action Program to assure equal employment opportunity in all its policy decisions affecting recruitment, selection, assignment, promotion, training, and all other terms and conditions of employment. We may ultimately pay more or less than the posted range based on several factors. However, LS&Co pays at least the local, state or federal minimum wage, whichever is higher. The amount a particular employee will earn within the wage range will be based on several factors including, but limited to, relevant education, qualifications, experience, skills, seniority, store location, performance, shift, travel requirements, sales or revenue-based metrics, and business needs (LS&Co.) offers a total rewards package that includes competitive pay, incentive plans, and a wide array of benefits designed to help you, and your family stay healthy, meet your financial goals, and balance the demands of your work and personal life. These benefits include paid leave, life and disability insurance, 401(k) match and health care benefits for eligible employees. The amount and availability of any bonus, benefits or other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.*