Part-Time Supervisor: Guest Experience & Team Ops

Malibu Jack's; Brunswick (OH); On-site; USD 22,000 - 26,000; Part time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Prescription Drug Coverage

Health Savings Account (HSA)

Supplemental Insurance (Aflac)

Voluntary Life Insurance

Company-Paid Life Insurance

Company-Paid Long-term Disability

401(k) Retirement Plan

Job summary

Five Star Parks & Attractions in Brunswick, OH is seeking an Entry Level Supervisor at Scene 75 Brunswick. This part-time hourly role supports operations, supervises crew, and ensures safety, cleanliness, and guest satisfaction across shifts.

You will assist managers, manage schedules and attendance, handle guest concerns, and contribute to incident reporting. Evening and weekend availability is required.

Qualifications

• High School diploma or GED equivalent required.

Responsibilities

• Assist managers in overseeing the daily operations of all crew at your facility.
• See that standups meetings pre-shift are completed
• Document attendance issues following attendance policy
• Ensure inspections are completed. Problems must be tagged, report & follow-up
• Verify that the park is clean. Delegate cleaning duties to team members
• Timekeeping - Approve times. Ensure that management staff at your facility are approving clock-in/out punches each shift. This must be done each shift.
• Complete daily schedule template the previous day to ensure all positions are covered
• Assess team and move crew around as needed
• Assess team for training and re-training needs
• Field guest complaints
• Incident Reports
• Assist Operations Managers in completion of guest and team member incident reports as needed
• Help Manager ensure reports are completed and turned in within 24 hours
• Ensure team members who are injured are retrained if that was the cause
• If team member needs medical attention call Safety Manager immediately
• Work alongside crew as needed. Fill in for brakes as needed
• Perform other duties and responsibilities as required or requested.
• Schedule crew members for your designated location
• Support GMs goal of ensuring team meets or exceeds turn over times
• Assist with ride audits if needed. Retrain/coach as needed
• Update standup meeting info. Communicate to other operations managers if something is added or changed
• Ensure facility is well maintained. Notify GM is something needs to be fixed.

Education

High School diploma or GED equivalent

Job description

Five Star Parks & Attractions in Brunswick, OH is seeking an Entry Level Supervisor at Scene 75 Brunswick. This part-time hourly role supports operations, supervises crew, and ensures safety, cleanliness, and guest satisfaction across shifts.

You will assist managers, manage schedules and attendance, handle guest concerns, and contribute to incident reporting. Evening and weekend availability is required.