Part-Time Style & Customer Experience Specialist

The J.Jill Group; Portage (MI); On-site; USD 13,000 - 15,000; Part time

Benefits offered by this job

Competitive hourly wage

Associate discount

Career development opportunities

Inclusive team environment

Employee Assistance Program

401(k) retirement plan

Paid time off

Paid sick leave

Job summary

J.Jill seeks a Part-Time Sales Associate to deliver a high-touch customer experience in-store, providing styling advice and creating meaningful connections with shoppers. You will support merchandising efforts, participate in promotions, and collaborate with the team to meet sales goals while maintaining a welcoming environment.

The role emphasizes excellent communication, a positive attitude, and the ability to work weekends, evenings, and holidays as needed.

Qualifications

• Previous retail or customer service experience preferred but not required.
• Passion for fashion, styling, and creating a welcoming customer experience.
• Strong communication and interpersonal skills.
• Enthusiastic team player with a positive, solution-oriented mindset.
• Ability to work a flexible schedule, including weekends, evenings, and holidays.

Responsibilities

• Build meaningful connections with customers by providing personalized service and styling advice.
• Assist customers in finding the perfect products, ensuring their shopping experience is seamless and enjoyable while contributing to achieving sales goals.
• Develop a strong understanding of J.Jill’s merchandise to offer expert guidance and recommendations.
• Help maintain visual merchandising standards and floor set execution, and participate in all operational functions, including marketing, product processing and replenishment, markdowns and promotions, store cleanliness, and backroom organization.
• Work closely with team members to create a positive and supportive work environment.
• Proactively address customer needs and concerns with a friendly and solution-oriented approach.
• Perform additional responsibilities as assigned to help your store be successful.

Job description

J.Jill seeks a Part-Time Sales Associate to deliver a high-touch customer experience in-store, providing styling advice and creating meaningful connections with shoppers. You will support merchandising efforts, participate in promotions, and collaborate with the team to meet sales goals while maintaining a welcoming environment.

The role emphasizes excellent communication, a positive attitude, and the ability to work weekends, evenings, and holidays as needed.