Part-Time Student Support Specialist - School of International Affairs

Penn State University; University Park (TX); Hybrid; USD 21,000 - 30,000; Part time

Job summary

Penn State University’s School of International Affairs seeks a part‑time Student Support Specialist to be the primary staff contact for student affairs cases and crises, liaising with Student Care, Disability Resources, Counseling Services, and other units as needs arise.

The role includes advancing Diversity, Equity, and Inclusion efforts, supporting the SIA Peer Success Leader program, and coordinating a weekly events bulletin. The schedule is approx. 20 hours per week.

Qualifications

• Outstanding written and verbal communication skills.
• Effective problem solving with sensitivity and professionalism.
• Commitment to diversity and inclusive practices.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and work with teams or independently.
• Typically requires a master's degree.

Responsibilities

• Serve as the primary staff point of contact for student affairs cases and crises.
• Liaise with units such as Student Care and Advocacy, Disability Resources, and Counseling Services.
• Lead DEI efforts and the SIA Peer Success Leader program.
• Plan and promote student events and activities; advise the SIA Student Government Association.
• Other duties as assigned.

Skills

Written communication

Verbal communication

Problem solving

Diversity & inclusion

Organizational skills

Multitasking

Education

Master's degree

Job description

Job Description And Position Requirements

The School of International Affairs (SIA) currently searching for a part‑time Student Support Specialist to serve as the primary staff point of contact for all student affairs cases and crises including mental and other health concerns, emotional distress, financial hardship, accommodations, and other related concerns. In addition, the position will serve as the liaison to units such as Student Care and Advocacy, Student Disability Resources, Counseling and Psychological Services, and others as student needs arise. This position will be responsible for Diversity, Equity, and Inclusion efforts, the SIA Peer Success Leader program, a weekly events bulletin, planning and promoting various student events and student affairs activities, serving as the adviser to the SIA Student Government Association, and other duties as assigned.

This position requires outstanding written and verbal communication skills, in addition to effective problem‑solving skills and the use of sensitivity and professionalism.

Additional competencies critical to success include a demonstrated commitment to diversity; strong organizational skills; accuracy and attention to detail; the ability to handle multiple priorities ranging from administrative tasks to student support meetings; and the ability to work effectively both as a team and individually. Typically requires a master's degree. The successful candidate will work approximately 20 hours per week (schedule will be determined with the supervisor).

SIA is a professional graduate level program that is highly interdisciplinary with students coming from a wide range of backgrounds.

To be considered for this position, interested applicants must upload a resume and cover letter. Professional references may also be requested.

Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.

Background Checks/Clearances

Employment with the University will require successful completion of background check(s) in accordance with University policies.

Campus Security Crime Statistics

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university's teaching, research, and service mission.

Federal Contractors Labor Law Poster

PA State Labor Law Poster

Penn State Policies

Copyright Information

Hotlines