Part Time Store Supervisor - Southport - Chicago, IL

Casper; Chicago (IL); On-site; Confidential; Full time

Benefits offered by this job

Salary and monthly bonus potential

Employee Discount

Paid Time Off

Paid Sick Time

Incentivized Referral Program

Job summary

Casper is seeking a Store Supervisor in Chicago, Illinois, to oversee daily operations and lead the team towards achieving sales targets. The ideal candidate will have 1-2 years of experience in a leadership role within retail, exceptional communication skills, and the ability to create a customer-focused environment. The position offers an hourly rate of $19.00-$21.00 plus bonuses and various employee benefits, fostering a fast-paced and entrepreneurial culture.

Qualifications

• 1-2 years experience as a people leader in retail or customer service.
• Track record of developing and motivating talent.
• Outstanding communication skills and problem-solving abilities.

Responsibilities

• Oversee daily store operations and manage in absence of Store Manager.
• Lead team to achieve sales targets and maintain customer-centric culture.
• Manage inventory and ensure product availability.

Skills

Leadership

Customer Service

Sales Acumen

Communication Skills

Financial Management

Job description

Looking for a job to get you out of bed?

Casper (Casper.com) believes everyone should sleep better. Casper has a full portfolio of obsessively engineered sleep products—including mattresses, pillows and bedding—designed by the Company’s in‑house design team. In addition to its e-commerce business, Casper has over 40 retail locations across the United States and its products are available at a number of retailers.

Nuts and Bolts

We are looking for a naturally charismatic leader with exceptional service and sales acumen to be a Store Supervisor. You will help oversee day‑to‑day operations of the store alongside the Store Manager and Associate Manager. As part of the leadership team, you will lead by example on the sales floor and ensure smooth store operations. You will help benchmark Casper’s offline experience by nurturing a customer‑centric and consultative sales culture.

When you’re not catching zzz’s, this is what you’ll do…

• Assume managerial duties in the absence of the Store Manager/Associate Store Manager, including store opening/closing, upholding visual brand standards, maintaining safe working conditions and facilities maintenance
• Help lead and advise associate team on sales floor with goal driven approach
• Lead by example and contribute to a culture of ownership, continuous improvement, and goal achievement
• Maintain training standards on the sales floor; ensure the team has both product and systems expertise
• Help find ways to improve store operations and to improve overall customer experience.
• Ensure that the product and promotion schedule is in line with casper.com and help implement any initiatives from Casper HQ
• Oversee inventory management. Inform all associates of product levels & shortages and assist leadership team in cycle counts and replenishment process
• Help Casper reinvent retail by creating unique, optimal retail experiences
• Be a constant ambassador of our core values and mission statement by providing and sharing great customer experiences, new messaging, ideas and feedback

Our dream candidate is/has…

• 1‑2 years experience as a people leader in a retail, sales, customer service or hospitality industry, with at least 3+ years in a customer‑facing role
• Exceptional leadership capabilities with a track record of attracting, developing, and motivating top talent, swiftly adapting to change, and leading others through fast‑paced environments
• Deep and demonstrated understanding of service excellence in a consumer environment
• Outstanding communication skills with a knack for building consensus via influence.
• Naturally curious and solves problems with grace and optimism
• Financial management experience preferred
• The desire to work in a fast paced, entrepreneurial environment – understands the importance of experimentation and iteration
• Available to work at minimum 2 days a week with weekend availability
• Ability to move boxes weighing up to 150 lbs and be on your feet all day

The syrup on your waffles

• Salary as well as monthly bonus potential
• Employee Discount to use on whatever you like! (with a few exceptions)
• Paid Time Off after tenure milestones
• Paid Sick Time
• Incentivized Referral Program

Hourly Base Compensation Range: $19.00-$21.00

Let’s keep it rolling — this job might be right for you. We look forward to learning more about you!