Part Time Store Supervisor - South Coast Plaza - Costa Mesa, CA

Casper; Costa Mesa (CA); On-site; USD 60,000 - 80,000; Part time

Job summary

An innovative retail company is looking for a Part-Time Store Supervisor to lead a dynamic team at a vibrant location. This role involves overseeing store operations, ensuring exceptional customer experiences, and fostering a culture of continuous improvement. The ideal candidate will have a passion for retail and a proven track record in leadership. Join a forward-thinking firm dedicated to creating unique retail experiences and making a positive impact in the lives of customers. If you thrive in fast-paced environments and have a knack for motivating others, this opportunity is perfect for you!

Benefits

Employee Discount

Potential Bonus

Gifted Bedding after tenure milestones

Paid Sick Time

Incentivized Referral Program

Qualifications

• 1-2 years experience in retail or customer service leadership.
• Exceptional communication and problem-solving skills.

Responsibilities

• Assume managerial duties in the absence of the Store Manager.
• Lead and advise the associate team on the sales floor.

Skills

Leadership

Customer Service

Communication

Problem Solving

Financial Management

Education

High School Diploma

Bachelor's Degree (preferred)

Job description

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Looking for a job to get you out of bed?

At Casper, our mission is to awaken the potential of a well-rested world. We believe that better sleep makes for better living. We design products and experiences to help you dream your way to a better life!

Casper’s Retail story began in 2017 with The Casper Wake-Up. Alongside its success, Casper opened 15 pop-up shops across the U.S. After an exciting beginning with Retail, Casper opened its first permanent store in NYC in 2018, and we’ve reached over 70 retail locations and are growing!

We are deeply committed to building a diverse and inclusive workforce so that we represent all those who dream big equally.

When you’re not catching zzz’s, this is what you’ll do:

1. Assume managerial duties in the absence of the Store Manager/Associate Store Manager, including store opening/closing, upholding visual brand standards, maintaining safe working conditions and facilities maintenance.
2. Help lead and advise associate team on sales floor with goal driven approach.
3. Lead by example and contribute to a culture of ownership, continuous improvement, and goal achievement.
4. Maintain training standards on the sales floor; ensure the team has both product and systems expertise.
5. Help find ways to improve store operations and to improve overall customer experience.
6. Ensure that the product and promotion schedule is in line with casper.com and help implement any initiatives from Casper HQ.
7. Oversee inventory management. Inform all associates of product levels & shortages and assist leadership team in cycle counts and replenishment process.
8. Help Casper reinvent retail by creating unique, optimal retail experiences.

Our dream candidate is...

1. 1-2 years experience as a people leader in a retail, sales, customer service or hospitality industry, with at least 3+ years in a customer-facing role
2. Exceptional leadership capabilities with a track record of attracting, developing, and motivating top talent, swiftly adapting to change, and leading others through the fast paced environments
3. Deep and demonstrated understanding of service excellence in a consumer environment.
4. Outstanding communication skills with a knack for building consensus via influence.
5. Naturally curious and a solves problems with grace and optimism.
6. Financial management experience preferred.
7. Ability to lift at least 50lb
8. The desire to work in a fast paced, entrepreneurial environment – understands the importance of experimentation and iteration.

The perks on your waffles:

1. Employee Discount to use on whatever you like! (with a few exceptions)
2. Salary to pay your bills and a potential bonus for some splurging
3. Gifted Bedding after tenure milestones
4. Paid Sick Time
5. Incentivized Referral Program

Hourly Based Compensation Rate: $17.98 - $22.98

If you dream about this stuff, this job is probably right for you. We look forward to learning more about you!

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Retail

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