Part-Time Store Shift Lead - Customer Experience

CVS Health; New Kensington (Westmoreland County); Presencial; USD 23.000 - 33.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Dental benefits

Vision benefits

Wellness resources

Employee discounts

Voluntary benefits

Descripción de la vacante

CVS Health in New Kensington, PA seeks a part-time Shift Supervisor to support store management and drive daily store execution, customer service and loyalty. You’ll lead staff in manager's absence, ensure opening/closing tasks, and uphold CVS standards in a fast-paced retail environment.

You will supervise crew, communicate with management, greet customers, resolve concerns, price and stock merchandise, and help maintain visual displays while protecting confidentiality and safety.

Formación

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Responsabilidades

• Lead store operations in collaboration with management and crews.
• Supervise the store’s crew by directing and following up on activities.
• Communicate information effectively between management and staff.
• Assist customers with questions, problems and complaints.
• Promote CVS customer service culture and greet, assist, and thank customers.
• Handle customer relations per policy and ensure a positive shopping experience.
• Maintain customer/patient confidentiality.
• Price merchandise, stock shelves and merchandise displays.
• Execute weekly, promotional and seasonal displays and inventory.
• Reset departments following planograms (POGs).

Conocimientos

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Supervision skills

Flexible schedule

Educación

High School Diploma or Equivalent

Descripción del empleo

CVS Health in New Kensington, PA seeks a part-time Shift Supervisor to support store management and drive daily store execution, customer service and loyalty. You’ll lead staff in manager's absence, ensure opening/closing tasks, and uphold CVS standards in a fast-paced retail environment.

You will supervise crew, communicate with management, greet customers, resolve concerns, price and stock merchandise, and help maintain visual displays while protecting confidentiality and safety.