Part-Time Store Service Manager | Customer Experience Lead

My Melrose; Phoenix (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

My Melrose is seeking a store supervisor in Phoenix to lead daily team activities and uphold company standards. You will ensure top-quality customer service, organize merchandising, and maintain a clean, safe store environment while managing staff performance.

The role requires prior supervisory experience in retail, plus the ability to coordinate schedules, train employees, and respond to urgent situations under corporate directives.

Qualifications

• 3 months of supervisory experience in a retail environment (or 6 weeks as sales/cashier with promotion-ready evidence)
• Promotion rules require documented supervisory experience for advancement
• Must meet age requirements for Bronze, Silver, Gold, and Platinum store levels

Responsibilities

• Provide quality team service and maintain clean, organized surroundings per company standards
• Share responsibility for sales performance, staff productivity, and merchandising
• Direct and train employees, coordinate staffing schedules, and maintain loss prevention and safety
• Oversee operating functions of the store and uphold company procedures during shifts
• Recognize urgent situations and communicate effectively with management

Skills

Supervisory experience

Customer service

Team coordination

Effective communication

Job description

My Melrose is seeking a store supervisor in Phoenix to lead daily team activities and uphold company standards. You will ensure top-quality customer service, organize merchandising, and maintain a clean, safe store environment while managing staff performance.

The role requires prior supervisory experience in retail, plus the ability to coordinate schedules, train employees, and respond to urgent situations under corporate directives.