Part-Time Store Operations Specialist

Victra; Pasadena (MD); On-site; USD 16,531 - 24,796; Part time

Job summary

Victra is seeking a Store Operations Consultant to join our team in Pasadena, MD on a part-time basis. You will support Wireless Sales Consultants by providing friendly, professional service and helping customers choose telecommunications products and services.

You will multitask, perform basic math, learn Victra/Verizon promotions, and assist in contract preparation and payments while maintaining store presentation and inventory records. Prior retail experience is preferred.

Qualifications

• Excellent communication skills and ability to read various reports.
• Retail sales experience is preferred.
• Willingness to multitask and learn Victra/Verizon products and promotions.

Responsibilities

• Assist Wireless Sales Consultants in selling a full range of telecommunications products and services.
• Multitask, perform basic math, and work a flexible retail schedule.
• Develop sales and analytical skills and be ready to take on additional responsibilities.
• Represent the store positively and provide excellent customer service.
• Assist in preparation of sales contracts and process payments.
• Answer customer queries and provide product recommendations.
• Advise customers on Victra/Verizon products and services.
• Maintain sales records for inventory control.
• Assist in product displays and store presentation.
• Handle returns courteously and adhere to loss prevention standards.

Skills

Communication skills

Reading reports

Customer service

Education

High School diploma

AA preferred

Job description

Are you a positive, upbeat, passionate, ambitious, and determined? One that thrives in a rapidly changing environment? Are you looking for an opportunity to work within a growing retailer and inspired to make a difference? As one of Verizon's trusted retail partners, Victra is the largest premium retailer in the United States. We need Store Operations Consultants to work a part-time schedule to represent and expand our brand while building a fun and trusting environment for our guests.

YOUR FOCUS (JOB DUTIES AND RESPONSIBILITIES):

Store Operation Consultants are responsible for assisting our Wireless Sales Consultants sell a full range of telecommunications products and services to our guests in a professional and customer friendly approach. You will multitask, display basic math skills, work a flexible retail schedule, develop sales skills, and analytical skills. In addition, you are a highly-motivated individual who is eager and ready to accept additional responsibilities when needed.

You will also:

• Contribute to the success of your store's sales goals set by the Store Manager.
• Represent the store in a positive manner while providing excellent customer service
• Diligently learn all Victra/Verizon products and promotions and ensure your knowledge of these programs is current
• Inspire customers to buy
• Assist in the preparation of sales contracts and accept and process payments from customers
• Answer customers' queries or concerns
• Provide advice to customers regarding all Victra/Verizon products and services
• Advises customers on utilization and care of merchandise and products.
• Maintain sales records for inventory control
• Assist in display of merchandise and overall store presentation.
• Handle all returns courteously and professionally
• Adhere to loss prevention and inventory control standards and all Victra Policies and procedures

This is not an exhaustive list of duties or functions and may not necessarily comprise all of the "essential functions" for purposes of the ADA.

YOUR BACKGROUND (Requirements)

Along with having excellent communication skills and ability to read various reports, we are looking for the Store Operations Consultant to bring the following:

• High School diploma, AA preferred
• 1-2 years of experience in a retail sales environment preferred

PHYSICAL REQUIREMENTS

• Ability to lift up to 10 pounds
• Ability to sit for long periods of time
• (unless accommodations are required/requested for an employee under the ADA)

TRAVEL REQUIREMENTS

• None

EQUAL OPPORTUNITY EMPLOYER

We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.

**The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be a comprehensive list of all duties, responsibilities, and skills required of employees so classified.