Part-Time Store Merchandising Associate

Kohl's Illinois, Inc.; Phoenix (AZ); On-site; USD 10,000 - 60,000; Part time

Job summary

Kohl's is seeking a Sales Associate in Phoenix, AZ, responsible for executing merchandising standards and providing excellent customer service. No prior retail experience is required, making this an ideal opportunity for individuals seeking to enter the retail industry. Flexible availability is essential, and the role offers a starting pay of $14.75 per hour.

Qualifications

• Must be 16 years of age or older.
• Flexible availability including days, nights, weekends, and holidays.

Responsibilities

• Execute store merchandising standards following visual guidelines.
• Engage customers by greeting them and offering assistance.
• Support and partner with other associates on merchandising incoming product.

Skills

Customer service skills

Multi-tasking

Attention to detail

Verbal communication

Written communication

Interpersonal skills

Job description

About the Role

In this role, you will execute sales floor merchandising, pricing and recovery and deliver excellent customer service.

What You’ll Do

• Execute store merchandising standards following merchandise and visual guidelines for product presentation in a timely and accurate manner

• Remerchandise and replenish salesfloor as necessary based on sell through and seasonal changes with a focus on customer experience

• Engage customers by greeting them and offering assistance with products and services

• Execute pricing activities (e.g., price changes, sign changes, ticketing) accurately and in a timely manner

• Prevent loss by following all product protection standards

• Support and partner with other associates on merchandising incoming product

All associate roles at Kohl’s are responsible for:

• Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture

• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed

• Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues

• Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience

• Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)

• Accomplishing multiple tasks within established timeframes

• Following company policies, procedures, standards and guidelines

• Maintaining adherence to company safety policies for the safety of all associates and customers

• Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel

• Other responsibilities as assigned

What Skills You Have

Required

• Excellent customer service skills and ability to multi-task with strong attention to detail

• Verbal/written communication and interpersonal skills

• No retail experience required

• Must be 16 years of age or older

• Flexible availability, including days, nights, weekends, and holidays

Preferred

• Client facing retail or service industry experience

Pay Starts At: $14.75