Part-Time Store Merchandising Associate

Kohl's Illinois, Inc.; Marlton (NJ); On-site; USD 10,000 - 60,000; Part time

Job summary

Kohl's is seeking a Part-Time Store Merchandising Associate who will excel in customer service while executing point of sale operations effectively. This role focuses on delivering a compelling customer experience and balancing various tasks within a retail environment. Ideal candidates are those with a strong service mindset and flexible schedules, ready to engage proactively with customers.

Benefits

Work Life Balance

Health & Wellness Benefits

401k Savings Plan

Associate Discount Programs

Life Insurance Options

Qualifications

• Must be 16 years of age or older.
• No retail experience required.
• Flexible availability including days, nights, weekends, and holidays.

Responsibilities

• Deliver excellent customer service during point of sale transactions.
• Operate cash register and assist customers with products.
• Support inventory accuracy through point of sale practices.

Skills

Customer Service Skills

Multi-tasking

Attention to Detail

Verbal/Written Communication

Job description

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About the Role

Preferred Availability 6am-10am

About the Role

In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency. You will deliver speed of service transactions while creating a compelling customer experience.

What You’ll Do

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service
• Meet or exceed individual goals (e.g., credit, loyalty)
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies)
  
  

All Associate Roles At Kohl’s Are Responsible For

• Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
• Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues
• Accomplishing multiple tasks within established timeframes
• Following company policies, procedures, standards and guidelines
• Maintaining adherence to company safety policies for the safety of all associates and customers
• Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel
• Other responsibilities as assigned
  
  

Required

What Skills You Have

• Excellent customer service skills and ability to multi-task with strong attention to detail
• Verbal/written communication and interpersonal skills
• No retail experience required
• Must be 16 years of age or older
• Flexible availability, including days, nights, weekends, and holidays
  
  

Preferred

• Client facing retail or service industry experience
  
  

Pay Range: $15.50 - $22.40

Kohl’s offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl’s partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Part-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

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