About the Role
In this role, you will execute sales floor merchandising, pricing and recovery and deliver excellent customer service.
What You’ll Do
- Execute store merchandising standards following merchandise and visual guidelines for product presentation in a timely and accurate manner.
- Remerchandise and replenish sales floor as necessary based on sell through and seasonal changes with a focus on customer experience.
- Engage customers by greeting them and offering assistance with products and services.
- Execute pricing activities (e.g., price changes, sign changes, ticketing) accurately and in a timely manner.
- Prevent loss by following all product protection standards.
- Support and partner with other associates on merchandising incoming product.
All associate roles at Kohl’s are responsible for:
- Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture.
- Exercising good judgment and discernment when making decisions; taking appropriate partners as needed.
- Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues.
- Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience.
- Meeting or exceeding individual goals (e.g., productivity, credit, loyalty).
- Accomplishing multiple tasks within established timeframes.
- Following company policies, procedures, standards and guidelines.
- Maintaining adherence to company safety policies for the safety of all associates and customers.
- Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel.
- Other responsibilities as assigned.
What Skills You Have
Required
- Excellent customer service skills and ability to multi-task with strong attention to detail.
- Verbal/written communication and interpersonal skills.
- No retail experience required.
- Must be 16 years of age or older.
- Flexible availability, including days, nights, weekends, and holidays.
Preferred
- Client facing retail or service industry experience.
Pay Starts At: $13.00