Part-Time Store Merchandising Associate

Kohl's; Arlington (VA); On-site; USD 10,000 - 60,000; Part time

Job summary

Kohl's seeks a retail associate responsible for executing sales floor merchandising, pricing, and delivering excellent customer service. Candidates should possess strong customer service skills and a flexible schedule. The role offers a collaborative environment focused on teamwork and meeting customers’ needs.

Qualifications

• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Execute store merchandising standards in a timely manner.
• Engage customers by offering assistance.
• Support merchandising of incoming products.

Skills

Customer service skills

Attention to detail

Communication skills

Job description

In this role, you will execute sales floor merchandising, pricing and recovery and deliver excellent customer service.

What You’ll Do

Execute store merchandising standards following merchandise and visual guidelines for product presentation in a timely and accurate manner

Remerchandise and replenish salesfloor as necessary based on sell through and seasonal changes with a focus on customer experience

Engage customers by greeting them and offering assistance with products and services

Execute pricing activities (e.g., price changes, sign changes, ticketing) accurately and in a timely manner

Prevent loss by following all product protection standards

Support and partner with other associates on merchandising incoming product

All associate roles at Kohl’s are responsible for:

Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture

Exercising good judgment and discernment when making decisions; taking appropriate partners as needed

Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues

Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience

Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)

Accomplishing multiple tasks within established timeframes

Following company policies, procedures, standards and guidelines

Maintaining adherence to company safety policies for the safety of all associates and customers

Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel

Other responsibilities as assigned

What Skills You Have

Required

Excellent customer service skills and ability to multi-task with strong attention to detail

Verbal/written communication and interpersonal skills

Must be 16 years of age or older

Flexible availability, including days, nights, weekends, and holidays

Preferred

Client facing retail or service industry experience

Essential Functions

The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl’s may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.

Ability to perform the accountabilities listed in the “What You’ll Do” Section.

Ability to satisfactorily complete company training programs.

Ability to comply with dress code requirements.

Basic math and reading skills, legible handwriting, and basic computer operation.

Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.

Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.

Perform work in accordance with the Physical Requirements section.

Physical Requirements

Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.

Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.

Ability to stand/walk for the duration of a scheduled shift.

Ability to visually verify information and locate and inspect merchandise.

Ability to comply with health and safety standards.

Role Specific Information

Job Description

About the Role

In this role, you will execute sales floor merchandising, pricing and recovery and deliver excellent customer service.

What You’ll Do

• Execute store merchandising standards following merchandise and visual guidelines for product presentation in a timely and accurate manner

• Remerchandise and replenish salesfloor as necessary based on sell through and seasonal changes with a focus on customer experience

• Engage customers by greeting them and offering assistance with products and services

• Execute pricing activities (e.g., price changes, sign changes, ticketing) accurately and in a timely manner

• Prevent loss by following all product protection standards

• Support and partner with other associates on merchandising incoming product

All associate roles at Kohl’s are responsible for:

• Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture

• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed

• Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues

• Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience

• Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)

• Accomplishing multiple tasks within established timeframes

• Following company policies, procedures, standards and guidelines

• Maintaining adherence to company safety policies for the safety of all associates and customers

• Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel

• Other responsibilities as assigned

What Skills You Have

Required

• Excellent customer service skills and ability to multi-task with strong attention to detail

• Verbal/written communication and interpersonal skills

• No retail experience required

• Must be 16 years of age or older

• Flexible availability, including days, nights, weekends, and holidays

Preferred

• Client facing retail or service industry experience

Essential Functions

The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl’s may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.

• Ability to perform the accountabilities listed in the “What You’ll Do” Section.

• Ability to satisfactorily complete company training programs.

• Ability to comply with dress code requirements.

• Basic math and reading skills, legible handwriting, and basic computer operation.

• Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.

• Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.

• Perform work in accordance with the Physical Requirements section.

Physical Requirements

• Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.

• Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.

• Ability to stand/walk for the duration of a scheduled shift.

• Ability to visually verify information and locate and inspect merchandise.

• Ability to comply with health and safety standards.

Pay Starts At: $12.50

About the company

Our purpose as a company is to inspire and empower families to lead fulfilled lives–to let our customers know that the things that make their lives better are within their reach. That goes for our associates too. We want you to grow professionally and personally, so we offer empowerment and potential in an environment that makes you feel at home. We’re down to earth, but we’re up for the challenge. We’re friendly, but we’re focused. We work hard, but we have fun. Experience life at Kohl’s.

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