Part-Time Store & Customer Experience Associate

Huntington Public Library; San Marino (CA); On-site; USD 26,000 - 28,000; Part time

Benefits offered by this job

Discounts for staff in The Huntington 

Free admission to various museums

Free passes for family and friends

Job summary

The Huntington is seeking a part-time Customer Service Associate for the Huntington Store in San Marino, CA. You will provide sales support, operate the POS, restock products, and help maintain an inviting sales floor.

The role requires friendly, reliable service, weekend/evening availability, and the ability to lift items. Experience with cash handling is preferred; training will be provided. Compensation starts at $19.25 per hour, increasing after introductory period.

Qualifications

• Excellent customer service. Friendly, approachable, good communication skills.
• High integrity dealing with money and products.
• Must be able to work rapidly with accuracy and remain tactful and courteous during heavy customer traffic.
• Must be able to work weekends, some holidays and some evenings.
• Bending, reaching and lifting items of various weight and size.
• Working knowledge of literature, history, art, botanicals and tea culture is helpful.

Responsibilities

• Greet guests and offer courteous assistance.
• Accurately and efficiently operate Point of Sale system to make sales transactions.
• Answer questions about merchandise, make suggestions, and cross sell items.
• Check inventory, retrieve items and package items as required for customers.
• Use non peak hours to become familiar with merchandise and pricing, restock product, and maintain the appearance of visual displays.
• Assist in loss prevention by remaining aware of customer activity, report missing and damaged merchandise, and provide inventory counts as requested.
• Inform Supervisor of special customer requests or issues. Know The Huntington grounds and mission, and keep informed of current exhibits and events.

Skills

Customer service

Cash handling

Communication

Flexible hours

Lifting items

Job description

The Huntington is seeking a part-time Customer Service Associate for the Huntington Store in San Marino, CA. You will provide sales support, operate the POS, restock products, and help maintain an inviting sales floor.

The role requires friendly, reliable service, weekend/evening availability, and the ability to lift items. Experience with cash handling is preferred; training will be provided. Compensation starts at $19.25 per hour, increasing after introductory period.