Part-Time Store Cleaning & Operations Associate

Kohl's; Eldersburg (MD); On-site; USD 22,661 - 29,480; Part time

Benefits offered by this job

Paid time off (PTO)

Health benefits

401k and associate discount programs

Job summary

Kohl's in Eldersburg, Maryland, is hiring for a role that focuses on maintaining a safe and clean environment throughout the store. You will be responsible for a variety of cleaning tasks, ensuring customer satisfaction through engagement and excellent service.

The ideal candidate will possess strong customer service skills and be flexible with their availability. The pay range for this position is $16.45 to $21.40, along with a variety of benefits offered by Kohl’s.

Qualifications

• Must be 18 years of age or older.
• Excellent customer service skills.
• Flexible availability, including days, nights, and weekends.

Responsibilities

• Clean all areas of the store following best practices.
• Utilize approved chemicals and equipment for safety.
• Engage customers by greeting and assisting them.

Skills

Customer service skills

Attention to detail

Verbal and written communication

Interpersonal skills

Job description

About the Role

In this role, you will ensure a safe and clean environment in all areas of the store. You will perform daily cleaning tasks effectively and efficiently and complete operational processes as needed to provide an excellent customer experience.

What You’ll Do

• Clean all areas of the store (e.g., floors, windows, restrooms, trash receptacles) following Kohl’s best practices and standards, procedures, guidelines, and methods.
• Utilize only approved chemicals, supplies, and equipment to ensure a safe and clean environment.
• Maintain levels of company‑approved chemicals and supplies by placing orders to replenish when supplies are low, ensuring supplies are rotated and stored in proper containers in preparation for their use.
• Complete and maintain required training for chemical, equipment, and maintenance.
• Routinely perform basic equipment maintenance following company guidelines.
• Effectively use Kohl's tools and technology to plan, communicate, and share information with the store team.
• Support the operations team to receive and process product, execute stockroom operations, and omni‑channel fulfillment when needed.
• Engage customers by greeting them and offering assistance with products and services.

All Associate Roles At Kohl’s Are Responsible For

• Acting with integrity, honesty, and fostering teamwork in an engaged and inclusive culture.
• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed.
• Demonstrating a customer service mindset, anticipating customer needs, and satisfactorily resolving issues.
• Meeting or exceeding individual goals (e.g., productivity, credit, loyalty).
• Accomplishing multiple tasks within established timeframes.
• Following company policies, procedures, standards, and guidelines.
• Maintaining adherence to company safety policies for the safety of all associates and customers.
• Receiving, understanding, and proactively responding to direction from supervisors, managers, and other company personnel.
• Other responsibilities as assigned.

Required

What Skills You Have

• Excellent customer service skills and ability to multi‑task with strong attention to detail.
• Verbal and written communication and interpersonal skills.
• No retail experience required.
• Must be 18 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Preferred

• Client‑facing retail or service industry experience.

Pay Range

$16.45 - $21.40

Benefits

Kohl’s offers a variety of benefits to associates depending on full‑time/part‑time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl’s partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).