Part-Time Stockroom Operations Associate (Early Morning)

Kohl's Illinois, Inc.; Northville (MI); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company in retail is seeking associates to deliver exceptional customer service and ensure the efficient operation of store duties. In this role, you will engage customers, manage stockroom operations, and fulfill omni-channel requests. Ideal candidates will possess strong customer service skills, attention to detail, and the ability to multitask in a fast-paced environment.

Qualifications

• Must be 16 years of age or older.
• No retail experience required.
• Flexible availability including days, nights, weekends, and holidays.

Responsibilities

• Deliver excellent customer service while processing freight and replenishment.
• Engage customers and assist with products and services.
• Participate in training new hires on operational standards.

Skills

Customer service skills

Multi-tasking

Attention to detail

Communication skills

Interpersonal skills

Retail or service experience

Job description

About the Role

In this role, you will deliver excellent customer service and consistent execution of store operations. You will efficiently process freight, replenishment, and omni channel operations.

What You’ll Do

• Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment

• Replenish the sales floor as necessary based on sell through and seasonal changes

• Engage customers by greeting them and offering assistance with products and services

• Execute all product protection standards

• Participate in the training process for new hires on Kohl’s brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership

All associate roles at Kohl’s are responsible for:

• Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture

• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed

• Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues

• Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience

• Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)

• Accomplishing multiple tasks within established timeframes

• Following company policies, procedures, standards and guidelines

• Maintaining adherence to company safety policies for the safety of all associates and customers

• Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel

• Other responsibilities as assigned

What Skills You Have

Required

• Excellent customer service skills and ability to multi-task with strong attention to detail

• Verbal/written communication and interpersonal skills

• No retail experience required

• Must be 16 years of age or older

• Flexible availability, including days, nights, weekends, and holidays

Preferred

• Client facing retail or service industry experience

Pay Starts At: $13.00