Part-Time Stockroom Operations Associate (Early Morning)

Kohl's Illinois, Inc.; Lake Ozark (MO); On-site; USD 10,000 - 60,000; Part time

Job summary

Ein etabliertes Einzelhandelsunternehmen sucht engagierte Mitarbeiter, die hervorragenden Kundenservice bieten und die Abläufe im Geschäft unterstützen. In dieser Rolle sind Sie für die Bearbeitung von Produkten, die Auffüllung des Verkaufsraums und die Unterstützung des Kundenservice verantwortlich. Sie werden Teil eines dynamischen Teams, das Wert auf Integrität und Teamarbeit legt, während Sie gleichzeitig die Bedürfnisse der Kunden antizipieren und Probleme lösen. Wenn Sie eine Leidenschaft für den Kundenkontakt haben und in einem flexiblen Arbeitsumfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Ausgezeichnete Kundenservicefähigkeiten mit der Fähigkeit, mehrere Aufgaben gleichzeitig zu erledigen.
• Verbal/written communication und zwischenmenschliche Fähigkeiten sind erforderlich.

Responsibilities

• Effiziente Bearbeitung von Fracht und Auffüllung des Verkaufsraums.
• Kunden begrüßen und Unterstützung bei Produkten und Dienstleistungen anbieten.
• Schulung neuer Mitarbeiter zu Markenstandards und Verfahren.

Skills

Kundenservicefähigkeiten

Verbal/written communication

Interpersonal skills

Multi-tasking

Aufmerksamkeit für Details

Education

Mindestalter 16 Jahre

Job description

Required Availability 6:00am Start and Weekend Availability.

About the Role

In this role, you will deliver excellent customer service and consistent execution of store operations. You will efficiently process freight, replenishment, and omni channel operations.

What You’ll Do

• Receive and process product, including unloading truck shipments and executing stockroom operations and omni channel fulfillment.
• Replenish the sales floor as necessary based on sell through and seasonal changes.
• Engage customers by greeting them and offering assistance with products and services.
• Execute all product protection standards.
• Participate in the training process for new hires on Kohl’s brand standards, product knowledge, inventory procedures, productivity standards, tools and resources as directed by store leadership.

All associate roles at Kohl’s are responsible for:

• Acting with integrity, honesty, and fostering teamwork in an engaged and inclusive culture.
• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed.
• Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues.
• Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience.
• Meeting or exceeding individual goals (e.g., productivity, credit, loyalty).
• Accomplishing multiple tasks within established timeframes.
• Following company policies, procedures, standards, and guidelines.
• Maintaining adherence to company safety policies for the safety of all associates and customers.
• Receiving, understanding, and proactively responding to direction from supervisors/managers and other company personnel.
• Other responsibilities as assigned.

What Skills You Have

Required

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Preferred

• Client facing retail or service industry experience.

Pay Starts At: $13.75