Part-Time Stockroom Operations Associate (Early Morning)

Kohl's Illinois, Inc.; Bloomington (IL); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking enthusiastic associates to deliver exceptional customer service and support store operations. This role involves processing freight, replenishing stock, and engaging with customers to enhance their shopping experience. Ideal candidates will possess strong communication skills and a customer-focused mindset, ready to adapt to a dynamic retail environment. Join a team that values integrity, teamwork, and a commitment to excellence, while enjoying a range of benefits that support your work-life balance and well-being. If you're looking for a rewarding opportunity in retail, this is the place for you!

Benefits

PTO

Vacation Buy Program

Parental Leave

Medical Insurance

Dental Insurance

Vision Insurance

401k

Flexible Spending Accounts

Associate discount programs

Life Insurance

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Receive and process product, including unloading truck shipments.
• Engage customers by greeting them and offering assistance.
• Participate in the training process for new hires.

Skills

Customer service skills

Attention to detail

Verbal communication

Written communication

Interpersonal skills

Multi-tasking

Education

No specific education required

Job description

About the Role

In this role, you will deliver excellent customer service and consistent execution of store operations. You will efficiently process freight, replenishment, and omni channel operations.

What You’ll Do

• Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment.
• Replenish the sales floor as necessary based on sell through and seasonal changes.
• Engage customers by greeting them and offering assistance with products and services.
• Execute all product protection standards.
• Participate in the training process for new hires on Kohl’s brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership.

All associate roles at Kohl’s are responsible for:

• Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture.
• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed.
• Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues.
• Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience.
• Meeting or exceeding individual goals (e.g., productivity, credit, loyalty).
• Accomplishing multiple tasks within established timeframes.
• Following company policies, procedures, standards and guidelines.
• Maintaining adherence to company safety policies for the safety of all associates and customers.
• Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel.
• Other responsibilities as assigned.

What Skills You Have

Required

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Preferred

• Client facing retail or service industry experience.

Pay Range: $15.00 - $21.65

Kohl’s offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl’s partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).