Part - Time Server | Doubletree by Hilton DFW Airport North | Irving, TX

PM Hotel Group; Irving (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Hotel discounts

Job summary

PM Hotel Group is seeking front-of-house staff to deliver exceptional guest service in a dynamic dining setting. You will communicate menu details, answer questions about specials and beverages, and maintain knowledge of current offerings and kitchen constraints.

Work includes collaborating with kitchen staff to ensure timely and accurate orders, and actively managing the dining experience by delivering items, assisting guests with desserts and drinks, clearing courses, restocking utensils, and

Qualifications

• High School diploma or equivalent required.
• Previous serving experience preferred.
• Food Handler’s and Liquor Permits required.

Responsibilities

• Communicate effectively with guests and answer questions regarding menu items, specials and beverages.
• Maintain knowledge of current menu choices, specialties and menu deviations, and food shortages in the kitchen.
• Collaborate with kitchen staff to ensure that all orders are prepared in a timely and accurate manner.
• Monitor and maintain the guests dining experience by delivering items, fulfilling customer needs, offering desserts and drinks, remove courses, replenish utensils, and refill glasses.

Skills

Customer service

Communication

Teamwork

Supports under pressure

Education

High School diploma or equivalent

Job description

Here are a few things you can expect to do during a typical shift:

• Communicate effectively with guests and answer questions regarding menu items, specials and beverages.
• Maintain knowledge of current menu choices, specialties and menu deviations, and food shortages in the kitchen.
• Collaborate with kitchen staff to ensure that all orders are prepared in a timely and accurate manner.
• Monitor and maintain the guests dining experience by delivering items, fulfilling customer needs, offering desserts and drinks, remove courses, replenish utensils, and refill glasses.

Where You’ve Been:

We’re looking for someone with a High School diploma (or equivalent) and previous serving experience, preferably in an upscale dining environment. The ability to think on your feet and work calmly under pressure is essential. You must be able to contribute to a collaborative and diverse team dynamic and have a passion for customer service. Food Handler’s and Liquor Permits are also required.

When You’re Here:

This probably goes without saying but you’ll be on your feet a lot. There will be occasions when you may be carrying/lifting up to 50 pounds, walking, bending/twisting and climbing stairs. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there’s a great upside: in exchange for your flexibility we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.