Part Time Server at the Crosby Bar

Crosby Hotel Llc; New York (NY); On-site; USD 25,000 - 39,000; Part time

Benefits offered by this job

Generous paid time off

Medical, dental, vision benefits

Meal on shift

Uniform dry cleaning

Commuter transit benefits

Education reimbursement program

Team events

Employee discounts

Job summary

The Crosby Bar at Crosby Street Hotel is seeking a Part-Time Server to deliver a highly personalized dining experience in a luxury setting in New York City. The role emphasizes anticipatory service, menu knowledge, and guest satisfaction, with tipping eligibility and non-exempt status.

Responsibilities include guiding guests through the menu, upselling where appropriate, and maintaining impeccable mise en place while adhering to health and safety standards. Join a renowned team in a iconic hotel.

Qualifications

• Experience in luxury hospitality preferred.
• Strong knowledge of food, beverage, and service standards.
• Ability to stand for long periods and lift up to 50 pounds.

Responsibilities

• Provide warm, attentive, and intuitive service.
• Guide guests through menu with recommendations.
• Maintain expert knowledge of menus, ingredients, and wine program.
• Enter orders into Micros POS accurately and timely.
• Coordinate courses with kitchen and bar operations.

Skills

Customer service

Upselling

Teamwork

Attention to detail

Tools

POS Micros

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Part Time Server at the Crosby Bar

Part-time Regular Crosby Street Hotel, New York, NY, US

2 days ago Requisition ID: 1764

Are you passionate about providing exceptional customer experiences in a luxury setting? Firmdale Hotels invites you to become a key player in our highly successful team at Crosby Street Hotel, where elegance meets outstanding service .

Firmdale Hotels is a collection of award-winning, luxury boutique hotels and restaurants, renowned for their unique design and exceptional service . Each property offers a distinctively stylish experience, reflecting our commitment to excellence and innovation in hospitality .

Title: Server

Location: Crosby Street Hotel

Position Type: Part-Time, Non-Exempt, Tipped Employee

Reports To: Restaurant Management / Food & Beverage Management

JOB DESCRIPTION

Summary of Position

The Server is responsible for delivering a highly personalized, anticipatory, and detail-oriented dining experience that reflects Firmdale Hotels’ luxury standards . This role requires a strong command of food, beverage, and service techniques, ensuring each guest interaction is seamless, refined, and memorable while consistently exceeding expectations .

Duties & Responsibilities

• Provide warm, attentive, and intuitive service, anticipating guest needs and preferences at all times
• Maintain a polished, professional, and courteous demeanor in all guest and team interactions
• Demonstrate a strong commitment to teamwork by supporting servers, back servers, and all hotel colleagues to ensure seamless service execution
• Confidently guide guests through the menu, offering thoughtful recommendations and upselling in a natural, guest-focused manner
• Maintain expert-level knowledge of all menus, ingredients, preparation methods, allergens, and the wine and beverage program
• Ensure all food and beverage orders are accurately entered into POS systems (Micros) and delivered according to proper service standards and timing
• Pace and coordinate courses effectively to support kitchen and bar operations while enhancing the guest experience
• Uphold all allergy and dietary restriction protocols with precision and care
• Execute proper table maintenance, clearing, and resetting with attention to detail and efficiency
• Ensure all charges are accurate and assigned to the correct guest checks
• Complete all assigned side work and opening/closing duties to the highest standard
• Maintain immaculate mise en place and service areas at all times
• Adhere to all New York City Health Department standards, food safety regulations, and hotel policies
• Address and resolve guest concerns with professionalism, escalating to management when necessary
• Maintain clear, consistent communication with kitchen, bar, and all hotel departments to ensure operational excellence
• Take ownership of punctuality, reliability, and overall performance standards
• Uphold exceptional grooming, hygiene, and uniform standards in line with luxury hospitality expectations
• Act as an ambassador of the hotel by promoting Firmdale Hotels and its restaurants
• Ability to stand and walk for extended periods throughout scheduled shifts
• Ability to lift, carry, and move up to 50 pounds safely and efficiently
• Ability to perform repetitive motions, including bending, reaching, and carrying trays

What We Offer

• Generous paid time off for full and part time team members, including NY sick and safe leave, paid vacation days, and personal days
• Comprehensive medical, dental, and vision benefits, life insurance, and New York Secure Choice support for most team members
• Complimentary meals on shift
• Free uniform dry cleaning service
• Commuter transit benefits available Day 1
• Ongoing training and professional development, including annual education reimbursement program up to $3,000
• Social events throughout the year, including holiday parties, team member appreciation events, and more
• Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
• Departmental and company-wide incentive programs
• And much more!!

Why join Firmdale Hotels?

Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York . World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design .

We are delighted to have been recognized by the hospitality and travel industries for the great work our teams have achieved . To name a few of our recent awards and accolades :

Crosby Street Hotel

• Top-Rated Tablet Hotels of All Time, 2025
• The Best Boutique Hotels in New York City, Travel + Leisure, 2024
• Certified LEED® GOLD by the U.S. Green Building Council and verified by the Green Building Certification Institute (GBCI)
• The Hot List, Conde Nast Traveller, 2024
• The IT List, Travel + Leisure, 2024
• World's Greatest Places, TIME Magazine 2024
• The Best Boutique Hotels in New York City, Travel + Leisure, 2024

The Whitby Hotel

• Top-Rated Tablet Hotels of All Time, 2025
• Best Spots for Afternoon Tea in the US, Tasting Table, 2024, 2025
• Best Afternoon Teas in New York City, Vogue, 2024, 2025

Join us at Crosby Street Hotel and be part of a team that values excellence, creativity, and a genuine passion for hospitality.

Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace . Please let us know if you need adjustments during the recruitment process .