Part Time Server

Virgin Hotels; Nashville (TN); On-site; USD 26,000 - 42,000; Full time

Job summary

Virgin Hotels in Nashville seeks a dedicated food & beverage teammate to deliver outstanding guest service and assist with daily F&B operations. You will learn menu details, take and deliver orders, and maintain a clean, well‑stocked environment while communicating effectively with guests and staff.

The role emphasizes friendly service, team collaboration, and the ability to describe dishes to guests while preparing basic non-alcoholic beverages. Previous hospitality experience is a plus.

Qualifications

• Experience delivering attentive guest service in hospitality.
• Ability to take and deliver food & beverage orders accurately.
• Clear verbal and written English communication; friendly demeanour.

Responsibilities

• Learn and retain menu knowledge.
• Take and deliver food and beverage orders.
• Communicate effectively with guests and staff.
• Maintain a clean, hygienic work area and stock supplies.
• Clear tables and transport dishes to the dishwashing area.
• Provide excellent guest service.
• Prepare basic non-alcoholic beverages (coffee, water, iced tea).
• Describe dish details to guests when delivering orders.
• Be a team player who supports colleagues.

Skills

Guest service

English communication

Teamwork

Food & beverage knowledge

Education

High school diploma or equivalent

Job description

Who We Are

We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest.

Your Mission

Should you choose to accept it …

Responsibilities

Responsibilities will include delivering outstanding guest service to the guests and the team by offering timely, efficient, knowledgeable, warm and truly remarkable service. Listen, record, communicate and deliver food & beverage items based on requests, guest history and preferences. Be enthusiastic and use your talents to sell our experience to our guests.

In addition, if you consider yourself a hospitality professional and have a passion for making people happy with your special skills, then this job is surely for you! If you can communicate, coordinate and work well with other teammates in serving our guests, then you will have a successful career with us. Most of all, we want you to have FUN since you play a huge role in creating that memorable guest experience!

• Learn and retain food & beverage and menu knowledge
• Take and deliver food and beverage orders
• Use excellent communication skills with guests, staff including verbal, written and body language
• Maintain a clean, hygienic and organized work environment including stocking of supplies, polishing cutlery/glassware, folding napkins, cleaning menus, sanitizing tables, etc.
• Clear tables, carry plates to dishwashing area
• Execute fabulous guest service
• Prepare basic, non‑alcoholic beverages such as coffee, water, iced tea, etc.
• Enthusiastically describe details of food dishes and beverages at time of delivery to guests
• Be a team player!

Qualifications

What qualities are we looking for?

• Lift and carry 30 lbs, carry and balance plates, cocktail tray on a regular and frequent basis
• Stand for periods of 8-10 hours
• Work with others like a rock star, while constantly advocating for your guests
• Ability to communicate clearly in verbal and written English
• Comply with all safety and health department procedures, as well as all state and federal laws
• Maintain a neat, clean and well-groomed appearance per hotel standards
• Bend, squat and stretch in areas of limited space to perform cleaning, organization and other duties
• Adhere to hotel policies including but not limited to attendance, safety, behavior

Background Must‑have

• Current, legal and unrestricted ability to work in the United States
• Ability to work a flexible schedule
• High school or equivalent education required.
• Food Service Handler Card and TIPS certification that is currently valid for a minimum of at least 6 months
• Preferred: 1-2 years’ experience in a full service hospitality establishment