Part-Time Self-Checkout Concierge

Food Lion; Leland (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

Food Lion in Leland, NC is seeking a part-time Self Checkout Ambassador to provide fast, friendly service at the front end. You will greet customers, assist with self-checkouts, and ensure accurate scanning for a smooth checkout experience.

This role emphasizes teamwork with the Customer Service Manager, adherence to Front End standards, safety, and proper handling of payments and notices, while maintaining a neat uniform.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements to perform specific job functions.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and use their name when possible.
• Assist customers on how to use Self-checkouts properly including use of the hand scanner for a Fast and Easy checkout experience.
• Respond timely to customer inquiries and self-checkout system notifications.
• Monitor multiple self-checkouts for proper customer usage including scanning of all items.
• Remind customers of items located on the bottom of the cart or under baby seats prior to transaction.

Skills

Customer service

Effective communication

Willingness to learn

Education

High school diploma or equivalent

Job description

Food Lion in Leland, NC is seeking a part-time Self Checkout Ambassador to provide fast, friendly service at the front end. You will greet customers, assist with self-checkouts, and ensure accurate scanning for a smooth checkout experience.

This role emphasizes teamwork with the Customer Service Manager, adherence to Front End standards, safety, and proper handling of payments and notices, while maintaining a neat uniform.