Part Time Security Supervisor

ASM Global; Kennewick (WA); On-site; USD 28,000 - 41,000; Part time

Benefits offered by this job

Renewal reimbursement

Job summary

Legends Global seeks an Event Security Supervisor to oversee safety at Toyota-Arena, Stage Red Theater, ONT-Field, and OCC venues. The role requires supervising security staff, briefing officers, investigating incidents, and maintaining safety per venue policies.

The position demands the California Guard Card, a high school diploma, and 2–4 years of supervisory experience. Availability for evenings, weekends, and holidays is essential.

Qualifications

• Licensing: California Issued Guard Card.
• Minimum education: High School Diploma or equivalent.
• 2-4 years of supervisory level experience preferred.
• Ability to perform in crises and under pressure.
• Strong interpersonal and incident reporting skills.

Responsibilities

• Supervise the venue’s security positions during designated shift(s).
• Update briefing/post materials for officers in a timely manner.
• Investigate incidents and prepare incident reports for daily operations and events.
• Conduct shift briefings with officers and supervisors.
• Ensure all posts are safe, orderly and clean.
• Know venue layout and security systems.
• Train staff in guest service and security skills.
• Provide leadership and mentorship to security staff.
• Lead by example and motivate the team.
• Resolve escalated security issues and conduct ejections when necessary.

Skills

Crisis management

Guest interaction

Problem solving

Security procedures

Education

High School Diploma

Job description

Position Title : Event Security Supervisor

Department: Security

Reports To: Security Department Manager & Director

Classification: Part-time, Non-Exempt/Event Based

Compensation : $25.00 an hour

LEGENDS GLOBAL

Legends Global is the premier partner to the world’s greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.

Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.

Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!

Incentives: Current guard card applicants will receive $30 towards renewal reimbursement after completion of 30 events with no disciplinary actions and or attendants’ issues.

Position Summary: Responsible for overseeing the safety and security of Toyota-Arena, Stage Red Theater (Fontana), ONT-Field and Ontario Convention Centers (OCC) patrons, employees, and Ontario assets.

Essential Functions

• Supervise the venue’s security positions during designated shift(s)
• Update briefing/post materials for officers in a timely manner
• Investigate incidents and prepare accurate, detailed incident reports for both daily operations and event‑related situations.
• Conduct informative shift briefings with incoming/outgoing Officers & Supervisors
• Ensure all posts are safe, in order & clean
• Have full knowledge of the venue’s layout and Security Systems
• Conduct periodic post checks & correct performance issues
• Train staff in basic guest service & security skills and be capable of performing duties at all posts
• Provide leadership & guidance to staff. Serve as mentor/coach to Security Team
• Exhibit leadership qualities, motivate staff and lead by example
• Conduct and investigate venue security requests
• Resolve escalated issues, provide appropriate warnings and complete ejections if necessary
• Have full knowledge of the venue’s emergency procedures
• Ensure staff enforcement & guest compliance of venue’s Event Policies at all times
• Provide direction to security staff and ensure event requirements are met
• Know and uphold the Security Dept’s Prime Directives, most importantly our mission to take reasonable steps to protect the safety & security of our venue’s guests, employees and assets with respect towards everyone’s dignity and legal rights
• Work closely with Security Director and Manager(s)

Experience/Training

License/Certificate: California Issued Guard Card

A minimum education level of High School Diploma or equivalency

2-4 years of Supervisory level experience (preferred)

Ability to effectively perform in crises and work under pressure without loss of composure

Ability to memorize, recollect and quickly retrieve relevant information

Willingness to accept additional responsibility and assignments

Ability to maintain good work relationships with all employees & management staff

Ability to interact effectively & calmly with angry or emotional guests, etc.. during intensely aggravated situations

Ability to represent the Security Dept. and the Venue’s in an exemplary manner

Knowledge/Abilities/Skills

• Minimum education of high school diploma or its equivalency
• 0 - 2+ years in a sports and entertainment venue preferred
• Must be able to work in a fast paced environment
• Understand the rule of law and relevant penal codes
• Ability to represent the Security Dept. in an exemplary manner
• Ability to maintain good business relations with all the employees & managers in all depts.
• Ability to effectively perform in crises and work under pressure without loss of composure
• Ability to maintain patron, employee and company confidentiality
• Ability to acquire a California Guard Card at your own expense. This is required before an Officer can work and be scheduled.

Physical and Environmental Requirements

• Ability to stand on hard surfaces and walk for long periods of time
• Ability to climb up and down stairs throughout the shift
• Ability to work in changing temperatures, inside the arena and outdoors
• Available 80% of events (Arena which may include HOLIDAYS) a month which can include 4 days a week, including Friday and All-day Saturdays and Sundays. Report to work no later than 5:00PM during the week working until the end of each shift, possibly 11:00PM-12:00AM
• Applicants must be available to work evenings and weekends, as well as some Holidays.
• This is an event related position. Schedules will vary based on the needs of the venue. Must be flexible.

Note

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. This document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages women, minorities, individuals with disabilities, and protected veterans to apply. We are a VEVRAA Federal Contractor.

Applicants who need reasonable accommodations to complete the application process may contact [phone] for further assistance.