Part-Time Security/Parking Officer: (Saturday & Sunday, 7AM- 3PM)

Comstock Companies; Arlington (VA); On-site; USD 10,000 - 60,000; Part time

Job summary

Comstock Companies seeks a Part-Time Security/Parking Officer to provide exceptional customer service in a commercial parking setting. Candidates should have a High School Diploma and exhibit reliability, commitment to customer satisfaction, and effective communication skills. The role includes various responsibilities such as assisting with parking processes and ensuring a safe environment.

Qualifications

• Must be able to perform basic math and understand time systems.
• Fluency in English required.
• Must pass background and drug screenings.

Responsibilities

• Facilitate customer interactions with parking equipment and assist vehicle retrieval.
• Direct traffic and address customer inquiries promptly.
• Conduct regular patrols to deter risks of vehicle damage or theft.

Skills

Customer service

Communication

Problem-solving

Reliability

Attention to detail

Education

High School Diploma/GED

Job description

Part-Time Security/Parking Officer: (Saturday & Sunday, 7AM- 3PM)

Join to apply for the Part-Time Security/Parking Officer: (Saturday & Sunday, 7AM- 3PM) role at Comstock Companies

Part-Time Security/Parking Officer: (Saturday & Sunday, 7AM- 3PM)

3 days ago Be among the first 25 applicants

Join to apply for the Part-Time Security/Parking Officer: (Saturday & Sunday, 7AM- 3PM) role at Comstock Companies

Description

Under the supervision and direction of the Senior Area Manager, The Parking Attendant provides exceptional service to customers, tenants, and guests in an attentive, friendly, and efficient manner in a commercial parking setting. The ideal candidate will exhibit an outstanding commitment to customer satisfaction, reliability, and punctuality. This position requires prolonged periods of standing and walking.

Department: ParkX

Location: West Post

Description

Under the supervision and direction of the Senior Area Manager, The Parking Attendant provides exceptional service to customers, tenants, and guests in an attentive, friendly, and efficient manner in a commercial parking setting. The ideal candidate will exhibit an outstanding commitment to customer satisfaction, reliability, and punctuality. This position requires prolonged periods of standing and walking.


Key Responsibilities

• Facilitate smooth customer interactions with pay stations or automated ticketing equipment, ensuring successful receipt and credit card payments.
• Assist customers in locating their vehicles within the garage.
• Direct incoming and outgoing traffic to appropriate parking areas or spaces, utilizing hand signals or flashlights as required.
• Address and resolve customer inquiries, issues, and complaints promptly and courteously.
• Conduct regular patrols within parking areas to deter and identify any potential risks of vehicle damage, theft, or other property-related concerns.
• Continuously seek opportunities to assist customers, aiming to exceed their expectations and earn their appreciation.
• Professional and courteous demeanor with all customers, tenants, and guests
• Acknowledge, greet, and welcome customers, tenants, and guests, using appropriate protocols
• Assist customers, tenants, and guests with loading and unloading belongings as needed
• Explain parking rates and retrieval procedures to customers, tenants, and guests upon arrival
• Immediately report any accidents to manager on duty
• Maintain a safe, clean and neat work environment by following standards and procedures
• Maybe asked by management to complete small cleaning or maintenance tasks according to the company's maintenance checklists
• Maybe asked to fill in for front line associates during their absences
• Perform other duties as assigned
  
  

Qualifications

• High School Diploma/ GED
• Must be able to perform basic math, understand rates applicable to time passed, and understand 24-hour and military time systems
• Able to speak, read, and write English fluently
• Must be able to work legally in the United States
• Must pass background and drug screenings
• Proven track record of delivering exceptional customer service.
• Demonstrated reliability and punctuality.
• Ability to communicate clearly, distinctly, and effectively while maintaining a respectful and diplomatic demeanor.
• Experience in handling and resolving customer issues and/or complaints, including interactions with irate customers.
• Ability to demonstrate professionalism, with excellent communication and interpersonal skills
• Passion for customer service and attention to detail
• Must be highly credible and trustworthy, and operate with high degree of integrity
• Must hold oneself and others accountable and strive for a high level of excellence
• Must have a positive, can-do attitude and be able to fuel growth and innovation
• Must be customer-focused and results-oriented
• Must want to continuously learn and develop
• Ability to establish strong working relationships with others in team setting
• Ability to multitask and prioritize tasks with a strong attention to detail in a fast-paced environment
• Self-directed and able to work independently, with minimal supervision
  
  

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other, Information Technology, and Management

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