Part-Time Security Officers - Worcester

Securitas US Business Unit; Worcester (MA); On-site; USD 22,041 - 30,307; Part time

Job summary

Securitas US Business Unit in Worcester, MA is seeking a Temporary Security Officer for a part-time schedule. This role involves monitoring premises, enforcing access controls, responding to alarms, and reporting incidents to maintain safety.

You will greet visitors, conduct patrols, perform safety inspections, and coordinate with local security teams. Candidates should have customer service experience, strong observation and de-escalation skills, and basic computer literacy.

Qualifications

• Some prior customer service experience required.
• Excellent observational and de‑escalation skills; able to remain calm under pressure.
• Strong communicator; capable of working closely with both global and local security teams.
• Committed to ethical practices and following all safety protocols, always maintaining a safe and respectful approach.
• Basic computer skills required.

Responsibilities

• Surveillance: Monitor security cameras and patrol assigned premises to detect any suspicious activity, unauthorized access, or safety hazards.
• Access Control: Enforce access control policies, such as checking identification, issuing visitor passes, and restricting access to authorized personnel only.
• Emergency Response: Respond promptly to alarms, emergencies, or security incidents, including medical emergencies, fire hazards, or criminal activity. Report or elevate incidents to law enforcement as needed.
• Incident Reporting: Document and report incidents, suspicious activity, breaches of security, or safety concerns in clear, accurate, and detailed reports for further action or investigation.
• Patrolling: Conduct foot or vehicle patrols to ensure that all areas, including entrances, parking lots, and perimeters, are secure. Check for doors, windows, or gates that may be unlocked or tampered with.
• Customer Service: Greet and assist visitors or employees, providing directions and answering inquiries while maintaining a professional and approachable demeanor.
• Safety Inspections: Inspect the premises for safety hazards, fire risks, or any conditions that could compromise the safety of individuals or property.
• Conflict Resolution: Handle minor disputes or disturbances, using conflict resolution skills to maintain a calm and safe environment.
• Collaboration: Work closely with other security staff, law enforcement, or emergency responders to coordinate security efforts and respond to incidents as needed.

Skills

Customer service experience

Observational skills

De-escalation

Communication

Basic computer skills

Education

High school diploma or equivalent

Job description

Temporary Security Officer - Worcester, MA (Part-Time)

Pay Rate: $19.00/hr

Schedule 1: Saturday/Sunday, 3:00PM - 11:00PM (16 hours per week)

Schedule 2: Monday - Friday, 2:30PM - 5:00PM (12.5 hours per week)

Additional hours/shifts may be picked up if available.

Responsibilities

• Surveillance: Monitor security cameras and patrol assigned premises to detect any suspicious activity, unauthorized access, or safety hazards.
• Access Control: Enforce access control policies, such as checking identification, issuing visitor passes, and restricting access to authorized personnel only.
• Emergency Response: Respond promptly to alarms, emergencies, or security incidents, including medical emergencies, fire hazards, or criminal activity. Report or elevate incidents to law enforcement as needed.
• Incident Reporting: Document and report incidents, suspicious activity, breaches of security, or safety concerns in clear, accurate, and detailed reports for further action or investigation.
• Patrolling: Conduct foot or vehicle patrols to ensure that all areas, including entrances, parking lots, and perimeters, are secure. Check for doors, windows, or gates that may be unlocked or tampered with.
• Customer Service: Greet and assist visitors or employees, providing directions and answering inquiries while maintaining a professional and approachable demeanor.
• Safety Inspections: Inspect the premises for safety hazards, fire risks, or any conditions that could compromise the safety of individuals or property.
• Conflict Resolution: Handle minor disputes or disturbances, using conflict resolution skills to maintain a calm and safe environment.
• Collaboration: Work closely with other security staff, law enforcement, or emergency responders to coordinate security efforts and respond to incidents as needed.

Qualifications

• Some prior customer service experience required. Prior security experience preferred.
• Excellent observational and de‑escalation skills; able to remain calm under pressure.
• Strong communicator; capable of working closely with both global and local security teams.
• Committed to ethical practices and following all safety protocols, always maintaining a safe and respectful approach.
• Basic computer skills required.

Requirements

• At least 18 years of age.
• Reliable means of communication and transportation.
• Legal right to work in the United States.
• Ability to effectively speak, read and write English.
• High school diploma, GED, or equivalent.

EOE/M/F/Vets/Disabilities

Securitas is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.