General Security Officer

Securitas Group; Dudley (MA); On-site; USD 22,041 - 23,419; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k with Employer Matching

Paid Life Insurance

Paid Time Off

Paid Uniforms

Paid Training

Job summary

A leading security firm is seeking a General Security Officer to ensure the safety of clients and locations. Responsibilities include monitoring premises, enforcing rules, and responding to incidents. Ideal candidates should possess strong observational and communication skills, with a commitment to ethical practices and safety protocols. The position offers competitive pay and comprehensive benefits including medical, dental, and 401k with employer matching.

Qualifications

• Excellent observational and de-escalation skills; able to remain calm under pressure.
• Strong communicator; capable of working closely with both global and local security teams.
• Committed to ethical practices and following all safety protocols.

Responsibilities

• Monitor security cameras and patrol assigned premises to detect suspicious activity.
• Enforce access control policies and issue visitor passes.
• Respond promptly to alarms and security incidents.
• Document and report incidents or safety concerns.
• Conduct patrols to ensure all areas are secure.
• Assist visitors and employees while maintaining professionalism.
• Inspect premises for safety hazards.
• Handle minor disputes using conflict resolution skills.
• Work closely with law enforcement as needed.

Skills

Observational skills

De-escalation skills

Communication skills

Education

High school diploma or equivalent

Job description

Join to apply for the General Security Officer role at Securitas Group

Locations: Worcester area, Westborough, Dudley MA

Security Officers $16.00 - $17.00/hr

A Security Officer is responsible for safeguarding people, property, and assets of the client or organization. This role involves monitoring premises for suspicious activity, enforcing rules and regulations, providing a visible security presence, and responding to incidents or emergencies. Private Security Officers play a key role in deterring criminal activity, ensuring a safe environment, and maintaining order.

• Surveillance: Monitor security cameras and patrol assigned premises to detect any suspicious activity, unauthorized access, or safety hazards.
• Access Control: Enforce access control policies, such as checking identification, issuing visitor passes, and restricting access to authorized personnel only.
• Emergency Response: Respond promptly to alarms, emergencies, or security incidents, including medical emergencies, fire hazards, or criminal activity. Report or escalate incidents to law enforcement as needed.
• Incident Reporting: Document and report incidents, suspicious activity, breaches of security, or safety concerns in clear, accurate, and detailed reports for further action or investigation.
• Patrolling: Conduct foot or vehicle patrols to ensure that all areas, including entrances, parking lots, and perimeters, are secure. Check for doors, windows, or gates that may be unlocked or tampered with.
• Customer Service: Greet and assist visitors or employees, providing directions and answering inquiries while maintaining a professional and approachable demeanor.
• Safety Inspections: Inspect the premises for safety hazards, fire risks, or any conditions that could compromise the safety of individuals or property.
• Conflict Resolution: Handle minor disputes or disturbances, using conflict resolution skills to maintain a calm and safe environment.
• Collaboration: Work closely with other security staff, law enforcement, or emergency responders to coordinate security efforts and respond to incidents as needed.

Qualifications

• Excellent observational and de-escalation skills; able to remain calm under pressure
• Strong communicator; capable of working closely with both global and local security teams
• Committed to ethical practices and following all safety protocols, always maintaining a safe and respectful approach.

Requirements

• At least 18 years of age
• Reliable means of communication and transportation
• Legal right to work in the United States
• Ability to effectively speak, read and write English
• High school diploma, GED, or equivalent

Benefits

• Medical Insurance (Anthem), Dental Insurance (Aetna) & Vision Insurance (VSP)
• 401k with Employer Matching
• Paid Life Insurance, Paid Time Off, Paid Uniforms, Paid Training
• Specialized Programs to Assist in Healthy Lifestyle and Financial Wellness
• Employee Assistance Programs (EAP)
• Employee Discount Programs (Vehicles, Cell Phone, Cable, Appliances, Theme Park Tickets, etc.)

EOE/M/F/Vets/Disabilities

Securitas is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.