Part-Time Security Officer

ASM Global Group; San Diego (CA); Presencial; USD 25.000 - 36.000; Tempo parcial

Resumo da vaga

Legends Global has an immediate, part-time opening in the Security Department at Pechanga Arena in San Diego, CA. The role is event-based and hours vary week to week without guaranteed schedules.

Responsibilities include bag checks, credential checks, patrolling, incident reporting, and coordinating with emergency services. Applicants must be 18+, have a valid BSIS California Guard Card, and pass background checks. Flexible availability is required.

Qualificações

• Must possess and retain a valid BSIS California Guard Card.
• Ability to pass background screening.
• Strong verbal and written communication skills.
• Ability to work evenings, weekends, holidays, and irregular schedules.

Responsabilidades

• Provide exceptional customer service to guests, employees, artists, vendors, and contractors.
• Conduct bag checks and security screening.
• Conduct credential/ticket checks for access controlled areas.
• Patrol interior/exterior areas of the venue.
• Observe and report crowd behavior for safety concerns.
• Enforce venue policies and guest conduct.
• Respond to security, medical, operational, and customer service incidents.
• Assist in de-escalating disruptive behavior using conflict resolution techniques.
• Coordinate with leadership, law enforcement, EMS, and fire personnel when necessary.
• Preserve incident scenes and collect evidence when appropriate.
• Complete concise, detailed incident reports when required.
• Maintain familiarity with emergency response plans.
• Assist with evacuations and shelter-in-place procedures.
• Monitor crowd movement during ingress, intermissions, and egress.
• Conduct radio communications professionally and succinctly.
• Follow chain of command with all policies and incidents.
• Work independently and as part of a team across venue departments.

Conhecimentos

Customer service

Verbal communication

Written communication

Calm under pressure

Radio operation

Crowd management

Formação

High school diploma or GED

Descrição da vaga

Legends Global, the industry leader in privately managed public assembly facilities, has an immediate, part-time opening in the Security Department at Pechanga Arena in San Diego, CA. Our business is event-based, and our labor needs vary widely from week to week and event to event. For this reason, all of our part-time positions are "as needed" and we cannot offer employees consistent schedules or a guaranteed number of hours per week.

Essential Duties & Responsibilities

• Provide exceptional customer service to all guests, employees, artists, vendors, and contractors.
• Conduct bag checks and security screening.
• Conduct credential/ticket checks for access controlled areas.
• Patrol assigned interior/exterior areas of the venue as assigned.
• Observe and report crowd behavior for suspicious activity and to identify any potential safety concerns.
• Enforce venue policies, including but not limited to prohibited items and guest code of conduct.
• Respond quickly to security, medical, operational, and customer service incidents.
• Assist in de-escalating disruptive behavior using conflict resolution techniques.
• Coordinate with leadership, law enforcement, EMS, and fire personnel when necessary.
• Preserve incident scenes and collect evidence when appropriate.
• Complete concise, detailed, fact-based incident reports when required.
• Maintain familiarity with emergency response plans.
• Assist with emergency evacuations and shelter-in-place procedures.
• Monitor, maintain, and support orderly crowd movement during ingress, intermissions, and egress.
• Conduct concise and professional radio communications.
• Follow chain of command with all policies, procedures, incidents, and emergencies.
• Work independently and as part of a team with fellow security officers, and with other venue departments.

Required Qualifications

• High school diploma or GED.
• Minimum 18 years of age.
• Must possess and retain a current BSIS California Guard Card.
• Ability to pass background screening.
• Strong verbal and written communication skills.
• Excellent customer service skills.
• Ability to remain calm under pressure and de-escalate incidents.
• Ability to operate handheld radios and security equipment.
• Ability to stand and/or walk for extended periods (4–6 hours).
• Ability to run or sprint to respond to escalated incidents and emergency situations.
• Ability to climb stairs frequently and quickly.
• Ability to work in a fast-paced environment.
• Ability to work in an environment with large crowds, elevated noise levels, and flashing lights.
• Ability to work evenings, weekends, holidays, and irregular schedules based on the event calendar.
• Ability to work in both indoor and outdoor environments.
• Ability to work in varying weather/temperature conditions.
• Ability to maintain confidentiality.

Legends Global provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.