Part-Time Security Officer

ASM Global; San Diego (CA); On-site; USD 25,000 - 39,000; Part time

Job summary

Legends Global, the industry leader in privately managed public assembly facilities, has an immediate part-time opening in the Security Department at Pechanga Arena in San Diego, CA. Our business is event-based, with schedules varying by event, and all part-time roles are on an as-needed basis.

As a Security Officer, you will provide excellent guest service, conduct screenings, report incidents, de-escalate conflicts, and coordinate with law enforcement and EMS when needed in a fast-paced venue

Qualifications

• High school diploma or GED required.
• Must be 18 years of age or older.
• Current BSIS California Guard Card required.
• Ability to pass background screening.
• Strong verbal and written communication skills.
• Excellent customer service abilities.
• Able to remain calm under pressure and de-escalate situations.
• Able to operate handheld radios and security equipment.

Responsibilities

• Provide exceptional customer service to guests, employees, artists, vendors, and contractors.
• Conduct bag checks and security screening.
• Conduct credential/ticket checks for access controlled areas.
• Patrol assigned interior/exterior areas of the venue.
• Observe and report crowd behavior for safety concerns.
• Enforce venue policies and guest conduct.
• Respond quickly to security, medical, operational, and customer service incidents.
• Assist in de-escalating disruptive behavior using conflict resolution techniques.
• Coordinate with leadership, law enforcement, EMS, and fire personnel when necessary.
• Preserve incident scenes and collect evidence when appropriate.
• Complete concise, detailed incident reports.
• Maintain familiarity with emergency response plans.
• Assist with emergency evacuations and shelter-in-place procedures.
• Monitor crowd movement during ingress, intermissions, and egress.

Skills

Verbal communication

Written communication

Customer service

Calm under pressure

Conflict de-escalation

Education

High school diploma or GED

BSIS California Guard Card

Tools

Handheld radios

Security equipment

Job description

Part-Time Security Officer

Legends Global, the industry leader in privately managed public assembly facilities, has an immediate, part-time opening in the Security Department at Pechanga Arena in San Diego, CA. Our business is event-based, and our labor needs vary widely from week to week and event to event. For this reason, all of our part-time positions are “as needed” and we cannot offer employees consistent schedules or a guaranteed number of hours per week.

Essential Duties & Responsibilities:

• Provide exceptional customer service to all guests, employees, artists, vendors, and contractors.

• Conduct bag checks and security screening.

• Conduct credential/ticket checks for access controlled areas.

• Patrol assigned interior/exterior areas of the venue as assigned.

• Observe and report crowd behavior for suspicious activity and to identify any potential safety concerns.

• Enforce venue policies, including but not limited to prohibited items and guest code of conduct.

• Respond quickly to security, medical, operational, and customer service incidents.

• Assist in de-escalating disruptive behavior using conflict resolution techniques.

• Coordinate with leadership, law enforcement, EMS, and fire personnel when necessary.

• Preserve incident scenes and collect evidence when appropriate.

• Complete concise, detailed, fact-based incident reports when required.

• Maintain familiarity with emergency response plans.

• Assist with emergency evacuations and shelter-in-place procedures.

• Monitor, maintain, and support orderly crowd movement during ingress, intermissions, and egress.

• Conduct concise and professional radio communications.

• Follow chain of command with all policies, procedures, incidents, and emergencies.

• Work independently and as part of a team with fellow security officers, and with other venue departments.

Required Qualifications:

• High school diploma or GED.
• Minimum 18 years of age.
• Must possess and retain a current BSIS California Guard Card.
• Ability to pass background screening.
• Strong verbal and written communication skills.
• Excellent customer service skills.
• Ability to remain calm under pressure and de-escalate incidents.
• Ability to operate handheld radios and security equipment.
• Ability to stand and/or walk for extended periods (4–6 hours).
• Ability to run or sprint to respond to escalated incidents and emergency situations.
• Ability to climb stairs frequently and quickly.
• Ability to work in a fast-paced environment.
• Ability to work in an environment with large crowds, elevated noise levels, and flashing lights.
• Ability to work evenings, weekends, holidays, and irregular schedules based on the event calendar.
• Ability to work in both indoor and outdoor environments.
• Ability to work in varying weather/temperature conditions.
• Ability to maintain confidentiality.

Legends Global provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.