Part-Time Security Dispatch Agent — Flexible Shifts

Allied Universal; Sterling (VA); On-site; USD 24,000 - 28,000; Part time

Benefits offered by this job

Career growth opportunities

Retirement savings plan

Perks program discounts

Job summary

Allied Universal is hiring a Security Officer Enhanced Part Time Dispatch Agent in Sterling, VA. The role offers fixed anchor shifts with the option to pick up additional shifts via the scheduling platform, increasing earnings while gaining experience across sites.

The position emphasizes customer service, monitoring, incident documentation, and coordination with responders. A background check and drug screen are required by law where applicable.

Qualifications

• Have at least 1 year of security-related experience.
• A guard card or license is preferred.
• Customer service experience is preferred.
• CPR and/or First Aid certification is preferred.
• Alarm panel experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.

Responsibilities

• Provide customer service to clients, visitors, and/or employees by following site-specific procedures, access protocols, and emergency response activities at a technology-focused location.
• Monitor cameras, alarms, radios, phones, and/or other communication systems to identify security-related concerns and dispatch the appropriate personnel in a calm, problem-solving manner.
• Receive, prioritize, and document incidents, service calls, and critical situations, then relay timely updates to site contacts, first responders, and Allied Universal leadership as needed.
• Support day-to-day control center operations by maintaining accurate activity logs, incident reports, and dispatch records related to security-related events and building activity.
• Help to deter unauthorized access and/or unusual activity by observing system alerts, reviewing incoming information, and coordinating responses in line with site policies and post instructions.

Skills

Customer service

Security experience

Alarm panel experience

Education

High school diploma or equivalent

Job description

Allied Universal is hiring a Security Officer Enhanced Part Time Dispatch Agent in Sterling, VA. The role offers fixed anchor shifts with the option to pick up additional shifts via the scheduling platform, increasing earnings while gaining experience across sites.

The position emphasizes customer service, monitoring, incident documentation, and coordination with responders. A background check and drug screen are required by law where applicable.