Part Time Seasonal Lift Operator

Marquette Mountain; Marquette (MI); On-site; USD 17,000 - 22,000; Part time

Job summary

Marquette Mountain is seeking a Lift Operator for a part-time seasonal role from October to April at our Marquette, Michigan resort. You will help guests safely load and unload lifts, monitor lift operations, and keep accurate lift logs.

Ideal candidates will have a high school diploma or GED and demonstrate strong customer service, safety awareness, and teamwork. Weekend availability and a flexible schedule are required to support peak periods.

Qualifications

• High school diploma or GED is required.
• Must be physically able to assist customers while getting on/off lift.
• Must be physically able to clear snow or ice.
• Ability to work well with a team.

Responsibilities

• Assist guests in the safe loading and unloading of the ski lift, ensuring their safety and well-being.
• Provide instruction and superior customer service to all guests.
• Check to ensure every skier/snowboarder has a valid day ticket/season pass prior to boarding lift.
• Perform daily pre/post operation inspections and procedures.
• Accurately complete required operational documentation each day, including daily lift logs and facility tracking sheets.

Skills

Customer service

Safety procedures

Teamwork

Communication

Education

High school diploma or GED

Job description

Description

About Us:

Discover the allure of the Northwoods at Marquette Mountain Resort. Immerse yourself in our passion for providing an exceptional experience, where every detail is carefully considered. Our resort offers year-round adventure and stunning natural beauty across all four seasons. Whether you seek the thrill of the slopes or the tranquility of the trails, you'll be captivated by the spectacular views of Lake Superior. After a day of exploration,

unwind and create cherished memories by the fire with your loved ones. Conveniently located just minutes from downtown Marquette, Michigan, our resort is your gateway to an unforgettable getaway.

Our values of Honoring Commitments, Creating Positive Experiences, Fostering Lifelong Learning, Exhibiting Pioneering Spirit, and Demonstrating Good Stewardship permeates every aspect of our company. Join us in growing all aspects of our business while embodying these values.

Status:

Part Time

This is a seasonal position October 14, 2026 - April 14, 2027

Job Purpose:

The Lift Operator primarily oversees the smooth and effective operation of an assigned lift station, including the monitoring and operation of lift machinery and same lift station.

Essential Duties and Responsibilities:

Honor Commitments:

• Assist all guests in the safe loading and unloading of the ski lift, ensuring their safety and well-being.
• Provide instruction and superior customer service to all those coming into contact with, enhancing the overall guest experience.
• Check to ensure every skier/snowboarder has valid day ticket/season pass prior to boarding lift
• Perform daily pre/post operation inspections and procedures
• Accurately complete required operational documentation each day, including daily lift logs and facility tracking sheets.

Create Positive Experiences:

• Slow chairs to ensure the comfort and safety of passengers loading and unloading, creating a positive and enjoyable lift experience. Stop the lifts as necessary.
• Answer guest questions promptly and courteously, contributing to a positive and informative guest interaction.
• Guest Engagement: Warmly greet arriving guests and serve as a primary point of contact to ensure an exceptional resort experience.
• Operational Updates: Proactively communicate accurate, up-to-date information regarding resort operations, including facility openings, closures, delays, and special events.
• Lift Status Advisory: Inform guests of daily lift opening and closing times, as well as any real-time status changes due to weather or maintenance.
• Meet service level objectives and department goals as set by the Supervisor and General Manager.

Foster Lifelong Learning:

• Maintain familiarity with all policies, procedures, and rules regarding operation and riding ski lifts, continuously improving knowledge and expertise.
• Implement emergency procedures, including contacting ski patrol, demonstrating readiness to learn and adapt in emergency situations.

Exhibit Pioneering Spirit:

• Identify potential hazards and report them immediately, showing initiative and a pioneering spirit in maintaining a safe environment.
• Assist in the evacuation of a disabled lift if needed, demonstrating a willingness to take on challenges and solve problems.

Demonstrate Good Stewardship:

• Maintain load/unload ramps and Lift Shack areas by shoveling or raking snow and picking up trash demonstrating care and stewardship for the resort's facilities.
• Ensure all chairs are clear of snow, ice, and/or grease before loading passengers, ensuring the safety and comfort of guests and colleagues.

Additional duties as assigned:

• Perform all other job duties as assigned, supporting the overall success of the lift operations and the resort.
• Holiday & Peak Availability: Must be available to work during assigned holiday periods (including Thanksgiving, Christmas, New Year's, Martin Luther King Jr. Day, and Presidents' Day) as these are our busiest operational times.
• Standard Hours: Must be available to work within the department's standard scheduled operational hours.
• Weekend Availability: Weekend shifts are required based on departmental needs.
• Flexibility: Willingness to accommodate schedule adjustments, including opening, closing, or peak-coverage shifts as needed.
• The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Minimum Qualifications:

• High school diploma or GED equivalent
• Must be physically able to assist customers while getting on/off lift
• Must be psychically able to clear snow or ice
• Work well with a team