Part Time Seasonal Branch Sales Associate

Carrier Enterprise; Allen (TX); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

Competitive total pay

Health insurance

401(k)

Job summary

Carrier Enterprise in Allen, Texas is looking for a Part Time Seasonal Branch Sales Associate to provide exceptional customer service and support to HVAC/R professionals. The role requires strong communication skills and product knowledge to assist customers effectively.

You’ll process customer orders and maintain product inventory while adhering to safety protocols. Prior experience in customer service and leadership is preferred, along with a high school diploma or GED. Join Carrier Enterprise for a rewarding career in HVAC/R distribution.

Qualifications

• Prior experience in Customer Service.
• Experience in leading people in a retail environment.
• Experience working with HVAC contractors preferred.

Responsibilities

• Greet customers and assist them in finding HVAC/R products.
• Accurately process customer orders and handle transactions.
• Maintain understanding of product inventory and industry trends.
• Monitor stock levels and conduct inventory counts.
• Assist with troubleshooting technical issues related to HVAC/R.
• Adhere to safety protocols and maintain a clean environment.

Skills

Customer Service

Leadership in a retail environment

Sales growth

Building relationships

Data analysis

Education

High School Diploma or GED

Associate's degree in business, marketing, or related field

Tools

MS Office applications

Sales/inventory management systems

Job description

Overview

Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. CE distributes industry-leading brands such as Carrier, Bryant, Payne, GREE and other HVAC and Refrigeration equipment, as well as a full line of aftermarket parts, supplies and accessories. CE has approximately 200+ locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada with over 2,000+ employees. CE’s footprint, inventory and e-Commerce platform enables best-in-class service when customers need it and where they need it.

Carrier Enterprise is dedicated to providing Comfort Excellence to the HVAC/R industry. Our vision is to become a world-class distribution company, differentiating through service excellence. We embrace diverse experiences, backgrounds, knowledge and ideas that strengthen our teams and business. From our retail locations to our e-Commerce and mobile platforms, CE provides tools to help you grow your career. Learn more at www.carrierenterprise.com.

Carrier Enterprise is an Equal Opportunity Employer and offers a competitive total pay (plus sales incentives) and benefits package including health, dental, vision, life insurance and 401(k).

Job Title

Part Time Seasonal Branch Sales Associate - HVAC Products | Carrier Enterprise

Introduction

Carrier Enterprise, a leading national distributor of residential and light commercial HVAC products, is seeking a dynamic Branch Sales Associate. Join a team that excels in providing top-notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and contractors.

Company Description

Carrier Enterprise (CE) is a premier national distributor specializing in residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies. We serve licensed HVAC/R dealers and contractors, ensuring top-quality HVAC solutions across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada. With over 200+ locations, we are well-positioned to meet our customers\' HVAC/R needs.

Job Summary

In the Branch Sales Associate role, you will be the face of our branch, providing exceptional customer service, product knowledge, and support to HVAC/R professionals and contractors who visit our location. Your enthusiasm for the industry, excellent communication skills, and commitment to delivering top-notch customer service will be the key to your success. This position is eligible for performance-based bonuses and incentives.

Essential Duties And Responsibilities

• Customer Service: Greet customers warmly and assist them in finding the right HVAC/R products and supplies for their needs. Provide expert advice, product information, and recommendations.
• Order Processing: Accurately process customer orders, ensuring that all requested items are available, properly priced, and invoiced correctly. Handle cash, checks, and credit card transactions with precision.
• Product Knowledge: Maintain a deep understanding of our HVAC/R product inventory, including specifications, compatibility, and pricing. Stay up to date with industry trends and new product releases.
• Stock Management: Monitor and replenish stock levels on the sales floor. Conduct regular inventory counts and report any discrepancies to the store manager.
• Technical Support: Assist customers in troubleshooting and finding solutions to technical issues related to HVAC/R equipment and components.
• Safety Compliance: Adhere to safety protocols and maintain a clean and organized counter area. Ensure a safe working environment for both customers and colleagues.
• Documentation: Complete all necessary paperwork and documentation for customer transactions, including invoices, returns, and warranty claims.
• This role may require occasional travel to various locations for training sessions, professional development opportunities, meetings, or other work-related activities. Candidates should be prepared to travel, with advance notice provided whenever possible or as it relates to their specific role.

Qualifications

• Prior experience in Customer Service.
• Prior leadership roles with profit and loss responsibility preferred.
• Experience in leading people in a retail environment.
• Demonstrated ability to rapidly grow sales in a retail environment.
• Experience building and maintaining cross-functional relationships.
• Experience analyzing and using customer, market, and competitor data to make informed decisions and business planning.

Preferred Qualifications

• Experience working with HVAC contractors strongly desired.
• Computer literacy with proficiency in MS Office applications.
• Ability to work in a team environment and be willing to participate.
• Ability to function at an above-average level in a technical environment.
• Prior experience using sales and/or inventory management systems.

Requirements

• High School Diploma or GED equivalent; Associate\'s degree in business, marketing, or related field preferred.
• Experience managing in a B2B environment in distribution or wholesale sales preferred but not required.
• Excellent relationship-building skills; must be a team builder as well as a team player with a focus on sales.

Invitation To Apply

Full-time and part-time positions are available. To explore this exciting opportunity and other career opportunities at Carrier Enterprise, visit our careers page at www.carrierenterprise.com/careers.

Equal Opportunity Statement

Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants the same.