Part-Time Sales Teammate

The Buckle, Inc.; Richmond (VA); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading retail company seeks a Sales Teammate to enhance the shopping experience for guests. Responsibilities include greeting customers, assisting with merchandise, and maintaining store standards. The role requires a friendly demeanor and flexibility in scheduling.

Benefits

Performance Bonuses

Employee Assistance Program

401(k)

Paid Sick Time

Responsibilities

• Greet Guests and provide legendary service.
• Handle checkout and assist with merchandise fitting.
• Maintain store organization and cleanliness.

Job description

327 RICHMOND, VA
Short Pump Town Center
11800 W BROAD ST
STE 2044
RICHMOND, VA 23233, USA

The Sales Teammate position’s primary responsibility is to fulfill our mission statement: “To create the most enjoyable shopping experience possible for our Guests.” Additionally, Sales Teammates perform a variety of sales, merchandising, and operational tasks assigned by Store Management (e.g., cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities).

Essential Duties and Responsibilities

This description outlines the general nature and level of work performed by Teammates assigned to this job. It does not include all duties, responsibilities, and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sales Generation and Guest Service

• Greet Guests with a friendly, engaging attitude, and provide legendary service to each Guest.
• Answer questions regarding the store and its merchandise.
• Recommend, select, and help locate or obtain merchandise based on Guest needs and desires.
• Anticipate and fulfill Guest needs by suggesting additional items and creating a wardrobing experience.
• Demonstrate product knowledge and sales education, sharing that knowledge with the team.
• Maintain knowledge of current sales, promotions, policies regarding payment and exchanges, and security practices.
• Consistently perform personal sales and look for opportunities to impact team presentations with the Sales Presentation Guide (SPG).
• Achieve personal sales goals set by Store Management.
• Provide legendary service throughout the store in the Front 5, sales floor, fitting rooms, and register area.
• Assist Guests with trying on or fitting merchandise.
• Handle checkout, bag purchases, and prepare merchandise for alterations.
• Understand exchange and return procedures and turn them into showmanship opportunities.
• Use the SPG daily to accomplish sales goals.
• Meet or exceed performance standards in all Buckle business builders and guest loyalty programs.
• Place Special Orders or contact other stores to find desired merchandise.
• Build and maintain good Guest relationships to develop a client-based business.
• Maintain knowledge of Buckle’s customer service expectations.
• Perform leadership actions and maintain high standards whether or not a manager is present.

Teammate Recruiting, Training, and Development

• Recognize recruiting opportunities via Jobs & Careers cards, email referrals, and Teammate Recommend.
• Create relationships through Guest Loyalty and Guest Preferred programs.
• Maintain a professional attitude to foster a positive store culture.
• Present merchandise to maximize sales and achieve optimal merchandise turnover.
• Stay current on product range and provide feedback on product improvements and new ideas.
• Ensure the sales floor is well-sized and freight is appropriately displayed.

Operations

• Work a flexible schedule, including mornings, evenings, weekends, and holiday shifts as needed.
• Open and close cash registers, handle money, perform balancing, and make deposits.
• Recognize security risks and thefts, and know how to handle these situations.
• Follow all Loss Prevention guidelines, including bag checks.
• Maintain knowledge of POS procedures and policies regarding payments, exchanges, and Loss Prevention.
• Handle freight, re-merchandise, prepare displays, and perform markdowns and transfers.
• Keep the store clean, organized, and shoppable.
• Provide feedback on merchandise handling concerns.
• Report policy violations and concerns to management or HR confidentially and promptly.
• Understand and apply Buckle’s Code of Ethics and policies.
• Contribute to a positive team environment while performing job duties with high customer service standards.
• Perform any other duties or special projects as assigned.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Benefits (after applicable waiting period)

• Performance Bonuses
• Employee Assistance Program
• 401(k) (additional requirements may apply)
• Paid Sick Time (where required by law)

Education and Experience

No prior experience or training required.

Physical Demands

Requires standing, walking, handling, reaching, climbing, stooping, kneeling, crouching, and talking/hearing regularly. Occasionally sitting. Ability to lift/maneuver 30 lbs. Specific vision abilities include close, distance, color, peripheral, and depth perception.

The work environment is a retail store with moderate noise levels. Reasonable accommodations can be provided for disabilities.

Buckle is committed to diversity and equal opportunity employment, hiring based on personal capabilities without discrimination based on protected characteristics.

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