Part-Time Sales Teammate

The Buckle, Inc.; Huntsville (AL); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking enthusiastic Sales Teammates to enhance the shopping experience for their Guests. This role involves engaging with customers, providing exceptional service, and performing various sales and operational tasks. Ideal candidates will demonstrate strong interpersonal skills and a commitment to excellence. Join a dynamic team that values customer satisfaction and teamwork, where you can grow your skills in a supportive environment. This position offers flexible scheduling and the opportunity to make a positive impact on the store's success.

Benefits

Performance Bonuses

Employee Assistance Program

401(k)

Paid Sick Time

Qualifications

• No prior experience or training is required.
• Ability to lift and maneuver 30 lbs.

Responsibilities

• Greet Guests with a friendly attitude and provide legendary service.
• Assist Guests with fitting merchandise and checkout.
• Maintain a clean and organized store environment.

Skills

Customer Service

Sales Techniques

Merchandising

Product Knowledge

Education

High School Diploma

Job description

Parkway Place Mall
Huntsville, AL 35801, USA

Description

Summary

The Sales Teammate position’s primary responsibility is to fulfill our mission statement: “To create the most enjoyable shopping experience possible for our Guests.” Additionally, Sales Teammates perform a variety of sales, merchandising, and operational tasks assigned by Store Management (e.g., cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities).

Essential Duties and Responsibilities

This description outlines the general nature and level of work performed by Teammates in this role. It does not include all duties, responsibilities, or qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made for individuals with disabilities.

Sales Generation and Guest Service

• Greet Guests with a friendly, engaging attitude, providing legendary service to each Guest.
• Answer questions regarding the store and merchandise.
• Recommend, select, and help locate merchandise based on Guest needs and desires.
• Anticipate and fulfill Guest needs by suggesting additional items and creating a wardrobe experience.
• Demonstrate product knowledge and sales education, sharing this knowledge with the team.
• Maintain knowledge of current sales, promotions, policies, and security practices.
• Consistently perform personal sales and look for opportunities to impact team presentations using the Sales Presentation Guide (SPG).
• Achieve personal sales goals including sales-per-hour, average sales, and total net sales set by Store Management.
• Provide legendary service throughout the store, including Front 5, sales floor, fitting rooms, and register area.
• Assist Guests with fitting merchandise, checkout, and bagging purchases.
• Prepare merchandise for alterations and handle exchanges and returns effectively, turning these into showmanship opportunities.
• Use the SPG daily to meet or exceed goals.
• Meet or surpass performance standards in all Buckle business builders and guest loyalty programs.
• Place special orders or contact other stores to find desired merchandise.
• Build and maintain good Guest relationships to develop a client-based business.
• Develop knowledge of Buckle’s customer service standards to meet Guest needs.
• Perform leadership actions and uphold high standards consistently, regardless of managerial presence.

Teammate Recruiting, Training, and Development

• Recognize recruiting opportunities using various methods such as Jobs & Careers cards, email referrals, and Teammate Recommend.
• Create relationships through Guest Loyalty and Guest Preferred programs.
• Maintain a professional, respectful attitude to foster a positive store culture.
• Present merchandise to maximize sales and merchandise turnover.
• Stay current on product range and provide feedback on product improvements and new ideas.
• Ensure the sales floor is well-sized and stocked with new freight appropriately displayed.

Operations

• Work a flexible schedule, including mornings, evenings, weekends, and holidays as needed.
• Open and close registers, handle transactions, and balance cash drawers.
• Recognize security risks and theft, following all Loss Prevention guidelines.
• Understand POS procedures and policies regarding payments, exchanges, and loss prevention.
• Handle merchandising tasks such as freight handling, re-merchandising, display setup, markdowns, and transfers.
• Maintain a clean, organized, and shoppable store environment.
• Provide feedback on merchandise handling and report policy violations or concerns promptly.
• Adhere to Buckle’s Code of Ethics, policies, and procedures.
• Perform job duties with high customer service standards and contribute positively to the team.
• Undertake special projects and other duties as assigned.

Supervisory Responsibilities

This role has no supervisory responsibilities.

Benefits (after applicable waiting period)

• Performance Bonuses
• Employee Assistance Program
• 401(k) (additional requirements may apply)
• Paid Sick Time (per state law)

Education and Experience

No prior experience or training is required.

Physical Demands

The physical demands include standing, walking, using hands, reaching, climbing, balancing, jumping, stooping, kneeling, crouching, crawling, talking, and hearing. Occasionally, sitting is required. Must be able to lift and maneuver 30 lbs. Specific vision abilities include close, distance, color, peripheral, and depth perception, and the ability to focus.

The work environment is a retail store with moderate noise levels. Buckle is committed to equal employment opportunity and prohibits discrimination based on protected characteristics.

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