Part Time Sales Leader

Pandora; Lynnwood (WA); On-site; USD 22,000 - 33,000; Part time

Job summary

Pandora in Lynnwood, WA is seeking a Part-time Sales Leader to support daily store operations, drive sales, and deliver outstanding customer experiences. This on-site role requires flexibility to cover evenings, weekends and holidays while upholding Pandora’s brand and values.

Responsibilities include engaging customers with product knowledge, guiding purchases, and assisting with visual merchandising and stock management. Prior retail leadership and a passion for jewellery are beneficial.

Qualifications

• Strong communication with customers and team.
• Proven customer service experience and professionalism.
• Sales skills including meeting targets and upselling.
• Experience coaching colleagues on sales techniques.
• Retail leadership experience is a plus.
• Interest in jewellery, fashion or lifestyle brands and willingness to learn Pandora’s products.
• On-site availability in Lynnwood, WA with a flexible schedule.
• High school diploma or equivalent.

Responsibilities

• Drive sales and deliver exceptional customer experiences.
• Promote Pandora’s brand and values to customers.
• Engage with customers, share product knowledge, and guide purchases.
• Assist with visual merchandising and stock management.
• Coach and support team on sales techniques and service standards.

Skills

Communication

Customer service

Sales ability

Training coaching

Retail leadership

Product knowledge

Flex schedule

Education

High school diploma

Job description

Company Description

Pandora is the world’s largest jewellery brand, known for designing, manufacturing, and marketing hand-finished pieces made from high-quality materials at accessible prices. The company operates in more than 100 countries through over 6,500 points of sale, including more than 2,500 concept stores, and is headquartered in Copenhagen, Denmark. Pandora employs around 32,000 people worldwide and crafts its jewellery in LEED-certified facilities in Thailand, using mainly recycled silver and gold. The brand is strongly committed to sustainability, with science-based targets to reduce greenhouse gas emissions by 50% across its operations and value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and offers a wide range of products and collections available at pandora.net.

Role Description

The Part Time Sales Leader role at Pandora is an on-site position based in Lynnwood, WA. In this role, the Sales Leader supports daily store operations by driving sales, delivering exceptional customer experiences, and promoting Pandora’s brand and values. Responsibilities include engaging with customers, providing product knowledge, guiding purchases, and assisting with visual merchandising and stock management. The Sales Leader also helps coach and support team members on sales techniques and customer service standards, contributing to a positive, collaborative store environment. This is a part-time role that requires flexible availability, including weekends, evenings, and holidays, to meet business needs.

Qualifications

• Strong Communication skills, including clear verbal and written interactions with customers and team members.
• Proven Customer Service experience, with a focus on building rapport, handling inquiries, and resolving concerns professionally.
• Demonstrated Sales ability, including meeting or exceeding targets, upselling, and guiding customers through the purchase journey.
• Experience in Training or coaching colleagues on sales techniques, product knowledge, or service standards.
• Background in Sales Management or leadership within a retail environment is beneficial.
• Interest in jewellery, fashion, or lifestyle brands and willingness to learn Pandora’s product ranges.
• Ability to work on-site in Lynnwood, WA, with a flexible schedule, including evenings, weekends, and holidays.
• High school diploma or equivalent; prior retail experience is preferred.