Part Time Sales Lead - Riverchase Galleria

Build-A-Bear Workshop; Birmingham (AL); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a leading company as a Part Time Sales Lead at Riverchase Galleria. This role combines guest service and team leadership, ensuring a memorable experience for customers while driving sales. Ideal candidates will thrive in a dynamic retail environment, showcasing strong interpersonal skills and a commitment to operational excellence.

Qualifications

• High school diploma or GED required.
• Preferred: Build-A-Bear store associate experience.

Responsibilities

• Provide exceptional guest service and assist in creating personalized furry friends.
• Guide and support a team to ensure smooth store operations.

Skills

Guest Service

Team Commitment

Decision-Making

Judgment

Education

High school diploma or GED equivalent

Associate’s degree in business, management, or related field

Job description

Join to apply for the Part Time Sales Lead - Riverchase Galleria role at Build-A-Bear Workshop

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Join to apply for the Part Time Sales Lead - Riverchase Galleria role at Build-A-Bear Workshop

Description

A Sales Lead plays a dual role within the store, acting as both a Bear Builder and a Floor Leader on Duty during designated shifts. Their dedication to delivering exceptional guest service, fostering a positive environment, and driving sales goals will significantly contribute to the store's overall success.

Job Details

Description

A Sales Lead plays a dual role within the store, acting as both a Bear Builder and a Floor Leader on Duty during designated shifts. Their dedication to delivering exceptional guest service, fostering a positive environment, and driving sales goals will significantly contribute to the store's overall success.

Responsibilities

• Bear Builder Role:
• Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience
• Actively engage with guests, demonstrating genuine enthusiasm for our brand
• Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience
• Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests
• Strong team commitment; be dependable, engaged, and helpful
• Floor Leader on Duty Role:
• Be a role model to others in providing exceptional guest service to ensure a memorable experience
• Guide, support, and direct a team of associates to ensure smooth store operations and the achievement of sales goals
• Model Experience First behaviors
• Work with the management team to address and resolve issues, making effective decisions to ensure smooth store operations

Required Qualifications

• High school diploma or GED equivalent

Preferred Qualifications

• Build-A-Bear store associate experience
• Associate’s (or higher) degree in business, management, or a related field

Behavioral Traits For Success

• Thrives in an Experience First environment
• Connects with others to inspire results
• Enjoys meeting and interacting with new people
• Possesses a “How can I help” attitude
• Strong desire to develop, train, and support others’ success
• Exercises good judgment in ambiguous situations
• Displays strong initiative and self-direction
• Thrives in a dynamic and changing environment
• Able to remain calm when faced with challenging circumstances

Working Environment

• Active retail store leadership requires the ability to sit, stand, and move around for the duration of shift
• Work environments include indoor/outdoor malls, strip centers, and other retail locations
• Lift > 25 pounds

Your Performance Will Be Measured On

Your performance will be measured by your ability to achieve annual department objectives and corporate goals which include but are not limited to the following:

• Decision-making, judgment, and execution
• Ability to create an Experience First culture for guests and associates
• Achievement of assigned goals
• Consistent execution of operational standards
• Stakeholder feedback

This description is not intended to be an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, as may deem appropriate.

Seniority level

• Mid-Senior level

Employment type

• Part-time

Job function

• Sales and Business Development

Industries

• Retail