Part Time Sales Lead - Charleston Town Center

Build-A-Bear Workshop; Charleston (WV); On-site; USD 15,000 - 25,000; Part time

Job summary

A leading company in retail is seeking a Part Time Sales Lead for their Charleston Town Center store. The ideal candidate will be responsible for providing outstanding guest service while also taking on supervisory roles to ensure a smooth running of store operations. Experience in retail is preferred, and candidates should be engaging, driven, and ready to contribute to a positive store environment.

Qualifications

• Must have a high school diploma or equivalent.
• Experience in retail preferred.
• Ability to lead a team and engage positively with guests.

Responsibilities

• Provide exceptional service to guests creating personalized furry friends.
• Guide and support a team of associates for smooth operations.
• Model outstanding guest service behavior.

Skills

Guest Service

Team Leadership

Communication

Education

High school diploma or GED

Associate’s degree in business or management (preferred)

Job description

Part Time Sales Lead - Charleston Town Center

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Description

A Sales Lead plays a dual role within the store, acting as both a Bear Builder and a Floor Leader on Duty during designated shifts. Their dedication to delivering exceptional guest service, fostering a positive environment, and driving sales goals will significantly contribute to the store's overall success.

Job Details

Description

A Sales Lead plays a dual role within the store, acting as both a Bear Builder and a Floor Leader on Duty during designated shifts. Their dedication to delivering exceptional guest service, fostering a positive environment, and driving sales goals will significantly contribute to the store's overall success.

Responsibilities

• Bear Builder Role:
• Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience
• Actively engage with guests, demonstrating genuine enthusiasm for our brand
• Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience
• Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests
• Strong team commitment; be dependable, engaged, and helpful
• Floor Leader on Duty Role:
• Be a role model to others in providing exceptional guest service to ensure a memorable experience
• Guide, support, and direct a team of associates to ensure smooth store operations and the achievement of sales goals
• Model Experience First behaviors
• Work with the management team to address and resolve issues, making effective decisions to ensure smooth store operations
  
  

Required Qualifications

• High school diploma or GED equivalent
  
  

Preferred Qualifications

• Build-A-Bear store associate experience
• Associate’s (or higher) degree in business, management, or a related field
  
  

Behavioral Traits For Success

• Thrives in an Experience First environment
• Connects with others to inspire results
• Enjoys meeting and interacting with new people
• Possesses a “How can I help” attitude
• Strong desire to develop, train, and support others’ success
• Exercises good judgment in ambiguous situations
• Displays strong initiative and self-direction
• Thrives in a dynamic and changing environment
• Able to remain calm when faced with challenging circumstances
  
  

Working Environment

• Active retail store leadership requires the ability to sit, stand, and move around for duration of shift
• Work environments include indoor/outdoor malls, strip centers, and other retail locations
• Lift > 25 pounds
  
  

Your Performance Will Be Measured On

Your performance will be measured by your ability to achieve annual department objectives and corporate goals which include but are not limited to the following:

• Decision-making, judgment, and execution
• Ability to create an Experience First culture for guests and associates
• Achievement of assigned goals
• Consistent execution of operational standards
• Stakeholder feedback
  
  

This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, as may deem appropriate.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

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