Part-Time Sales & Customer Experience Pro

Five Below; Easton (Northampton County); On-site; USD 13,000 - 18,000; Part time

Job summary

Five Below is seeking a Part-time Sales Associate in Easton to join our energetic team. You will greet customers, answer questions, and help keep the store well-stocked while delivering fast, friendly service at the register.

Responsibilities include assisting multiple customers, promoting promotions, and collaborating with teammates to meet store goals. A passion for customer experience and ability to learn new tech on the job are essential.

Qualifications

• Greet and assist customers with a friendly, helpful attitude.
• Maintain accuracy and efficiency at the register and with transactions.
• Demonstrate basic product knowledge to guide purchases.
• Show flexibility and willingness to learn on-the-job procedures.
• Provide courteous service and support in busy environments.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Customer service

Communication

Teamwork

Adaptability

Basic math

Tools

Cash register

Job description

Five Below is seeking a Part-time Sales Associate in Easton to join our energetic team. You will greet customers, answer questions, and help keep the store well-stocked while delivering fast, friendly service at the register.

Responsibilities include assisting multiple customers, promoting promotions, and collaborating with teammates to meet store goals. A passion for customer experience and ability to learn new tech on the job are essential.