Part-Time Sales & Customer Care Assistant (Sustainability)

British Heart Foundation

Brentwood (MD)

On-site

USD 17,000 - 22,000

Part time

5 days ago

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Benefits offered by this job

38 days annual leave

Wagestream

Health cash plan

Pension with employer contribution

Cycle to work scheme

Discounts on gym memberships

Discounts with retailers

Job summary

British Heart Foundation in Brentwood is hiring a Sales Assistant to join our community-based retail team. This part-time role (6 hours/week) is in a busy clothing store requiring weekend and bank holiday availability on a rota basis.

You will deliver exceptional customer service, creatively merchandise donated stock to maximise sales, and collaborate with our E-Commerce team to boost online sales. As a Keyholder, you’ll keep the store running when a manager isn’t on duty, ensuring a great

Qualifications

Customer service mindset and ability to deliver a first-class experience.
Team-oriented with ability to guide volunteers on shop floor.
Ability to work under pressure in a fast-paced environment.
Attention to detail in merchandising and stock handling.
Comfortable with till, PC, smartphone and email.

Responsibilities

Engage with customers, providing exceptional service and promoting our charity’s mission.
Organise and merchandise donated stock creatively to maximise sales potential.
Collaborate with our E-Commerce team to maximise online sales.
As a Keyholder, be the go-to person when there isn’t a manager on duty, keeping the store running.
Be prepared for physical tasks including lifting furniture and donation bags.