Part-time Sales Associate - Williamsburg

Brooklinen; New York (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a welcoming and passionate team at a vibrant retail store where you can make a difference in customer experiences. This role is perfect for a sleep enthusiast eager to help shape the retail journey and connect with customers. You'll be instrumental in delivering exceptional service, educating customers about products, and supporting store operations. Our culture values authenticity and collaboration, making it a great place to grow and thrive. If you love creating comfortable spaces and enjoy working with people, this is the opportunity for you!

Benefits

401K with 4% Safe Harbor Match

Commuter Benefits

Quarterly Product Allowance

Quarterly Bonus Program

Qualifications

• 0-3 years of experience in retail or service-oriented roles.
• Ability to communicate clearly and enthusiastically.

Responsibilities

• Ensure exceptional customer experience at all times.
• Act as a brand ambassador and engage with customers.

Skills

Customer Service

Communication Skills

Judgment

Flexibility

Physical Stamina

Job description

Brooklyn, NY

Overview

We're looking for a welcoming and kindhearted sleep-enthusiast to join the team in our Williamsburg store! This is an exciting time to join the Brooklinen retail family: you'll help shape the retail experience for our customers today, and your insight and feedback might help shape our future stores as well. You’ll love this role if you’re as obsessed as we are with making people’s homes a happy, comfortable place - and providing amazing customer experiences along the way.

What you’ll do

• Ensure an exceptional customer experience is delivered 100% of the time
• Act as a Brooklinen brand ambassador, always putting the customer first
• Engage with loyal customers IRL and form new customer relationships
• Educate customers on our product assortment, brand history, and value proposition
• Work in the back of house to receive and organize inventory
• Assist with the visual merchandising of the store and product
• Support the planning and execution of in-store special events

We're looking for someone with

• 0-3 years of experience in a retail (or service-oriented) environment - this being said, we believe people with all types of experience could be great in this role and will be looking to the application screenings questions as well as resumes to make our decisions!
• The ability to communicate clearly, confidently, and enthusiastically
• Strong judgment and a service- and solution-oriented approach
• The ability to work a flexible schedule, including evenings, holidays and weekend shifts
• Someone who is passionate, inclusive, and positive
• The ability to stand for long periods of time, physically move products and lift up to 20 pounds

At our core, we’re a team that values authenticity, passion, and genuine connection. We’ve cultivated a culture where friendly, welcoming, and driven people thrive together—fueling an environment that’s collaborative and refreshingly low-ego. We’re strong believers that the people you work with can make or break a job, so we go to great lengths to protect this amazing culture.

But don’t just take our word for it! Our commitment to our team has earned us recognition from LinkedIn Top Startups, Inc.’s Best Workplaces, and Forbes Best Startup Employers in America in recent years. We’re just getting started, and we’d love for you to be a part of this next chapter.

Everyone is welcome at Brooklinen. We’re passionate about building a team that reflects the diversity of our community and creating an environment where our differences are celebrated.

At Brooklinen, our goal is to offer a competitive total compensation package which we determine based on specific market data taking into account our company size, stage, industry, and location. The compensation for this role is $19/hour.

In addition, you will have the opportunity to participate in a quarterly bonus program with a target % based on your role.

Beyond base compensation and bonus, we offer a 401K with a 4% Safe Harbor Match, have commuter benefits, and provide a quarterly product allowance.

Our Interview Process

• Initial Interview with our Assistant Store Manager
• Interview with our Store Manager

About Brooklinen

Brooklinen, home of The Internet’s Favorite Sheets, was founded in 2014 with one goal in mind: We want you to be comfortable.

We believe everyone deserves beautiful home essentials, and our approach to provide these is simple: Create high-quality products using the finest materials – from bedding to towels and everything in between – and offer these products directly to our customers (without the luxury markup!). As we’ve expanded beyond the bedroom, introducing bath goods, accessories, loungewear, our Spaces marketplace and IRL retail stores (with many more opening in 2022 and beyond!), our goal of keeping you comfortable has remained at the forefront.

We take pride in our products and think you will, too: Our sheets, towels and more have received over 100,000 5-star reviews and been recognized by numerous industry tastemakers such as Apartment Therapy, Good Housekeeping, The New York Times’ Wirecutter and many more.

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