Part Time Sales Associate - White Oaks Mall

Build-A-Bear Workshop; Springfield (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Monthly bonus

Comprehensive benefits

Job summary

Build-A-Bear Workshop in Springfield, IL seeks Bear Builder Associates who are fun, easy-going and guest-focused to create memorable experiences.

You will help guests design personalized furry friends, engage with guests enthusiastically, and maintain brand standards to ensure a warm, inclusive atmosphere. The role includes a monthly bonus program and comprehensive benefits.

Qualifications

• High school diploma or GED equivalent required.
• Strong customer service skills and a friendly, approachable attitude.
• Ability to create a welcoming, fun environment for guests.

Responsibilities

• Provide exceptional guest service by assisting guests in creating their personalized furry friends.
• Actively engage with guests and demonstrate enthusiasm for the Build-A-Bear brand.
• Foster a warm, inclusive atmosphere and ensure guests leave satisfied with their experience.
• Uphold brand standards and guidelines to deliver a seamless guest experience.
• Demonstrate strong teamwork, dependability, and helpfulness.

Skills

Guest service

Outgoing

Dependable

Team player

Interpersonal skills

Calm under pressure

Education

High school diploma or GED

Associate’s degree

Job description

Bear Builder associates are fun, easy-going, team-oriented individuals who engage with guests, to create a unique and memorable experience.

Responsibilities

• Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience
• Actively engage with guests demonstrating genuine enthusiasm for our brand
• Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience
• Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests
• Strong team commitment; be dependable, engaged, and helpful

Required Qualifications

• High school diploma or GED equivalent

Preferred Qualifications

• Associate’s (or higher) degree in business, management, or a related field

Behavioral Traits For Success

• Possesses a “How Can I Help” attitude
• Enjoys meeting and interacting with new people
• Dependable and flexible
• Models personal and professional integrity
• Naturally warm and fun-loving
• Ability to remain calm under challenging circumstances

Working Environment

• Active retail store leadership requires the ability to sit, stand, and move around for duration of shift
• Work environments include indoor/outdoor malls, strip centers, and other retail locations
• Lift > 25 pounds

Your Performance Will Be Measured On

Your performance will be measured by your ability to achieve annual department objectives and corporate goals which include but are not limited to the following.

• Decision-making, judgment, and execution
• Ability to create an Experience First culture for guests and associates
• Achievement of assigned goals
• Consistent execution of operational standards
• Stakeholder feedback

This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, as may deem appropriate.

Benefits

Build-A-Bear Workshop® is committed to being a fun place to work and visit! We care about the health and well-being and long-term financial security of our associates and their families. With that in mind, we constantly strive to provide our associates with comprehensive benefits that are competitive and meaningful in the specialty retail marketplace. Please visit www.buildabear.com/brand-about-careers-benefits.html for a list of full benefits that are offered to our employees.

Associates also have the ability to earn a monthly bonus based off their stores sales results vs. plans.

PAY RANGE: $15.75-$16.00/Hour.