Part-time Sales Associate (West Village)

Brooklinen; New York (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a vibrant team at a forward-thinking retail company that values customer experience and teamwork. As a retail associate, you will be at the forefront of creating delightful shopping experiences, ensuring every customer feels welcomed and valued. With a focus on building relationships, you'll educate customers about products while assisting with inventory and merchandising. This role is perfect for passionate individuals who thrive in a dynamic environment and are eager to contribute to a positive workplace culture. If you love helping others and have a knack for retail, this opportunity is calling your name!

Benefits

401K with 4% Safe Harbor Match

Commuter Benefits

Quarterly Product Allowance

Quarterly Bonus Program

Qualifications

• 0-3 years of experience in retail or service-oriented environment.
• Ability to communicate clearly, confidently, and enthusiastically.

Responsibilities

• Ensure exceptional customer experience is delivered 100% of the time.
• Act as a brand ambassador, engaging with customers and educating them.

Skills

Customer Service

Communication Skills

Problem Solving

Retail Experience

Flexibility

Physical Stamina

Job description

Overview

We're looking for a welcoming and kindhearted sleep-enthusiast to join the team in our West Village store! This is an exciting time to join the Brooklinen retail family: you'll help shape the retail experience for our customers today, and your insight and feedback might help shape our future stores as well. You’ll love this role if you’re as obsessed as we are with making people’s homes a happy, comfortable place - and providing amazing customer experiences along the way.

What you’ll do

• Ensure an exceptional customer experience is delivered 100% of the time
• Act as a Brooklinen brand ambassador, always putting the customer first
• Engage with loyal customers IRL and form new customer relationships
• Educate customers on our product assortment, brand history, and value proposition
• Work in the back of house to receive and organize inventory
• Assist with the visual merchandising of the store and product
• Support the planning and execution of in-store special events

We're looking for someone with

• 0-3 years of experience in a retail (or service-oriented) environment
• The ability to communicate clearly, confidently, and enthusiastically
• Strong judgment and a service- and solution-oriented approach
• The ability to work a flexible schedule, including evenings, holidays and weekend shifts
• Someone who is passionate, inclusive, and positive
• The ability to stand for long periods of time, physically move products and lift up to 20 pounds
• Experience with embroidery is a plus.

Our team is made up of friendly, funny, welcoming, low-ego, and passionate people -- who also happen to be great at what they do. We all know the people you work with can make or break a job and so we go to great lengths to protect this amazing culture.

At Brooklinen, our goal is to offer a competitive total compensation package which we determine based on specific market data taking into account our company size, stage, industry, and location. The compensation for this role is $19/hour.

In addition, you will have the opportunity to participate in a quarterly bonus program with a target % based on your role.

Beyond base compensation and bonus, we offer a 401K with a 4% Safe Harbor Match, have commuter benefits, and provide a quarterly product allowance.

Our Interview Process

• Initial Interview:
  • Assistant Store Manager
• Final Round:
  • Store Manager

About Brooklinen

Brooklinen, home of The Internet’s Favorite Sheets, was founded in 2014 with one goal in mind: We want you to be comfortable.

We believe everyone deserves beautiful home essentials, and our approach to provide these is simple: Create high-quality products using the finest materials – from bedding to towels and everything in between – and offer these products directly to our customers (without the luxury markup!). As we’ve expanded beyond the bedroom, introducing bath goods, accessories, loungewear, our Spaces marketplace and IRL retail stores (with many more opening in 2022 and beyond!), our goal of keeping you comfortable has remained at the forefront.

We take pride in our products and think you will, too: Our sheets, towels and more have received over 100,000 5-star reviews and been recognized by numerous industry tastemakers such as Apartment Therapy, Good Housekeeping, The New York Times’ Wirecutter and many more.

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