Part Time Sales Associate - Walden Galleria

Build-A-Bear Workshop; Buffalo (NY); On-site; USD 22,427 - 22,771; Part time

Job summary

A family-friendly retail company in Buffalo, NY, is seeking Bear Builder associates who are fun, team-oriented individuals. Your role will involve providing exceptional guest service, assisting customers in creating personalized furry friends and fostering a warm atmosphere. Ideal candidates will have a high school diploma or GED, with a preference for those holding an Associate’s degree in business or management. The position requires strong teamwork, dependability, and enthusiasm, ensuring each guest leaves with a memorable experience.

Qualifications

• Must possess a high school diploma or GED equivalent.
• Preferred: Associate’s degree in business, management, or a related field.
• Behavioral traits: 'How Can I Help' attitude, enjoys interacting with people.

Responsibilities

• Provide exceptional guest service by assisting guests in creating personalized furry friends.
• Engage with guests enthusiastically about the brand.
• Create a warm and inclusive atmosphere for guests.

Skills

Guest service

Teamwork

Dependability

Enthusiasm

Flexibility

Education

High school diploma or GED equivalent

Associate’s degree in business or related field

Job description

Bear Builder associates are fun, easy-going, team-oriented individuals who engage with guests, to create a unique and memorable experience.

Responsibilities

• Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience
• Actively engage with guests demonstrating genuine enthusiasm for our brand
• Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience
• Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests
• Strong team commitment; be dependable, engaged, and helpful

Required Qualifications

• High school diploma or GED equivalent

Preferred Qualifications

• Associate’s (or higher) degree in business, management, or a related field

Behavioral Traits for Success

• Possesses a “How Can I Help” attitude
• Enjoys meeting and interacting with new people
• Dependable and flexible
• Models personal and professional integrity
• Naturally warm and fun-loving
• Ability to remain calm under challenging circumstances

Working Environment

• Active retail store leadership requires the ability to sit, stand, and move around for duration of shift
• Work environments include indoor/outdoor malls, strip centers, and other retail locations
• Lift > 25 pounds

Your Performance Will Be Measured On

Your performance will be measured by your ability to achieve annual department objectives and corporate goals which include but are not limited to the following.

• Decision-making, judgment, and execution
• Ability to create an Experience First culture for guests and associates
• Achievement of assigned goals
• Consistent execution of operational standards
• Stakeholder feedback

This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, as may deem appropriate.

PAY RANGE- $16.28-$16.53/Hour.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.