Part Time Sales Associate - University Mall

Build-A-Bear Workshop; Orem (UT); On-site; USD 21,000 - 26,000; Part time

Job summary

Build-A-Bear Workshop, Inc. is seeking friendly Bear Builder associates to engage with guests and help create personalized furry friends in our Utah/Orem store.

You will contribute to a welcoming atmosphere, deliver exceptional service, and uphold brand standards. This entry-level role emphasizes teamwork, flexibility, and a positive attitude to ensure guests leave delighted. Training provided; shifts may include weekends.

Qualifications

• High school diploma or GED required.
• Strong customer service skills preferred.

Responsibilities

• Provide exceptional guest service by assisting guests in creating their personalized experiences.
• Actively engage with guests with enthusiasm for the brand.
• Create a warm, inclusive atmosphere for guests.
• Uphold brand standards and guidelines for a seamless guest experience.
• Be dependable, engaged, and helpful as a team member.

Skills

Guest service

Communication

Teamwork

Positive attitude

Education

High school diploma or GED

Associate’s degree in business or related field

Job description

Bear Builder associates are fun, easy-going, team-oriented individuals who engage with guests, to create a unique and memorable experience.

Responsibilities

• Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience
• Actively engage with guests demonstrating genuine enthusiasm for our brand
• Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience
• Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests
• Strong team commitment; be dependable, engaged, and helpful

Required Qualifications

• High school diploma or GED equivalent

Preferred Qualifications

• Associate’s (or higher) degree in business, management, or a related field

Behavioral Traits For Success

• Possesses a “How Can I Help” attitude
• Enjoys meeting and interacting with new people
• Dependable and flexible
• Models personal and professional integrity
• Naturally warm and fun-loving
• Ability to remain calm under challenging circumstances

Working Environment

• Active retail store leadership requires the ability to sit, stand, and move around for duration of shift
• Work environments include indoor/outdoor malls, strip centers, and other retail locations
• Lift > 25 pounds

Your Performance Will Be Measured On

• Decision-making, judgment, and execution
• Ability to create an Experience First culture for guests and associates
• Achievement of assigned goals
• Consistent execution of operational standards
• Stakeholder feedback

This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, as may deem appropriate.